Top Tech Jobs & Startup Jobs in Louisville, KY

Provide end-to-end technical support for customers, troubleshoot Windows/Linux and Active Directory environments, resolve authentication protocol issues, manage tickets and SLAs, create knowledge articles, collaborate with R&D/Customer Success/Sales, and participate in rotating on-call shifts with occasional travel.

Manage full-cycle B2B SaaS sales targeting Mid-Market and Enterprise clients across North America and Portuguese-speaking markets. Build and qualify pipeline, run consultative discovery and product demos in Portuguese and English, negotiate contracts and pricing with C-level stakeholders, collaborate with Solutions Engineering and Customer Success, meet ARR quotas, and mentor junior sellers while providing regional market feedback.

Lead strategy and roadmap for AI-powered learning products, drive high-priority AI initiatives from concept to scale, partner cross-functionally to deliver responsible AI solutions, define success metrics and experimentation frameworks, and advise leadership on AI trends and opportunities.

Lead planning, resourcing, execution, and delivery of enterprise projects. Track milestones, manage stakeholders and vendors, report progress, recommend schedule/cost adjustments, and update project information in IDeaS CRM while improving processes and ensuring quality.

Own a portfolio of clients to maximize retention and growth: run client calls, analyze lead and performance data, surface upsell opportunities, coordinate internal teams to deliver on strategy, and contribute process and AI-driven improvements to internal systems.

Drive new client acquisition and revenue through high-volume lead outreach, sales strategy, CRM pipeline management, client pitches, stakeholder engagement, pricing analysis, and cross-functional collaboration to meet sales targets.

The Game Play Engineer will develop and implement gameplay systems in AtomEngine, optimizing for performance while collaborating with designers and QA teams to enhance player experience.

Lead and coach a team of Account Managers servicing top-tier pharmaceutical and agency clients to ensure satisfaction, renewals, and expansion. Oversee implementation, reporting, QBRs, insights-driven optimization, cross-team collaboration, and escalation management while contributing customer feedback to product and GTM strategy.

Manage full sales cycle for mid-enterprise clients: prospecting, pipeline development, presenting Yext platform to senior executives, closing complex deals, forecasting, collaborating with Sales Engineers and Professional Services, ensuring customer satisfaction, and driving new business and expansions.

Own and grow Milestone's channel business in Nevada by managing distribution and integrator partners, developing territory business plans, building pipeline, aligning with account teams, representing Milestone at events, maintaining Salesforce records, and driving revenue through partner and ecosystem relationships.