Top Tech Jobs & Startup Jobs in Louisville, KY

Serve as the primary support contact for partner veterinary practices: respond to inbound requests via email/phone/chat, troubleshoot billing and platform issues, maintain support records, create self-serve content, escalate bugs to Product, and collaborate cross-functionally to improve the client experience.

Build and own automation-first quality engineering across Flutter web and desktop applications and FastAPI/gRPC backend services. Responsibilities include developing unit, integration, contract, API, visual regression, and resilience tests; implementing AI-assisted test generation and exploratory workflows; establishing observability, reliability metrics, test data strategies, defect triage, and CI/CD processes; and partnering cross-functionally to improve release quality.

Lead consumer product design projects from research and exploration through execution and launch across iOS, Android, and web. Collaborate cross-functionally, shape product strategy, evolve visual and motion design systems, and use AI tools and front-end code to explore concepts. Apply qualitative and quantitative insights, drive stakeholder alignment, prioritize work, and deliver high-quality experiences for a global outdoor community.

Leads strategic relationships with enterprise customers, driving retention, expansion, adoption, ROI, and advocacy. Develops customer success strategies, facilitates executive business reviews, manages escalations, and coordinates with Sales, Product, Clinical, and Support teams. Monitors customer metrics including NRR, CSAT, NPS, and adoption. Mentors other Customer Success Managers and serves as a subject matter expert for complex accounts.

Own partner revenue, pipeline, forecasting, and strategy across two to three strategic B2B technology partners. Build co-sell motions, senior stakeholder relationships, seller enablement, joint deal execution, product alignment, and the transition from co-sell to resale. Negotiate commercial agreements, analyze pipeline performance, and identify new partner opportunities while operating autonomously across the West Coast region.

Manages a data engineering team responsible for scalable, reliable data pipelines, infrastructure, and analytics tooling. Provides mentorship, performance management, and technical leadership while coordinating with product, analytics, finance, compliance, engineering, and regulators. Prioritizes cross-functional projects, supports data architecture and governance, ensures performance and reliability, and operates within strict regulatory and audit requirements.

Lead the Core Products organization across identity and trust, payments and fraud, and internal tools. Set product strategy, manage multiple product teams, develop product leaders, and own customer journeys including onboarding, KYC, account access, funding, and withdrawals. Partner with Engineering, Compliance, Risk, Design, Analytics, and Operations to improve customer experience, manage regulatory and business risk, modernize internal workflows, and deliver scalable platform capabilities across online gaming and retail experiences.

Lead the Growth Platforms organization, owning product strategy and roadmaps for promotions, loyalty, CRM, customer segmentation, personalization, and marketing data. Build unified promotional and customer data platforms across online gaming, sports betting, digital retail, and loyalty experiences. Partner with Marketing, Engineering, Data, and Analytics to enable targeting, experimentation, measurement, and lifecycle marketing. Lead and develop Product Managers while aligning senior stakeholders across the business.

Own and mature the company-wide procurement program, including Zip administration, strategic sourcing, vendor negotiations, technology-spend management, and vendor oversight. Partner with Finance, Engineering, Legal, Security, IT, and business leaders to optimize SaaS, cloud, data, and AI spending. Improve procurement policies, workflows, reporting, employee adoption, and automation while translating usage and spend insights into commercial decisions.

Design mobile user experiences for iOS and Android: create information architecture, user flows, wireframes, prototypes and high-fidelity UI. Run stakeholder workshops and usability testing, produce design specs, component libraries, and support developers to deliver accessible, consistent mobile products aligned with client brand.

Manage software release calendars, schedules, readiness criteria, approval gates, rollback plans, and deployment coordination across development, testing, staging, and production environments. Partner with technical and business teams to confirm scope, dependencies, risks, and go-live decisions. Maintain release documentation, support post-release monitoring and issue resolution, and improve release management processes across concurrent engagements.

Own the organization’s end-to-end YouTube strategy, including channel architecture, content cadence, audience growth, editorial direction, packaging, analytics, experimentation, and monetization. The role partners with production, creative, marketing, social, and partnerships teams; develops growth playbooks and performance reporting; identifies revenue opportunities; tracks platform and creator trends; and coaches teams on YouTube best practices.

Build foundational systems for AI models across data modalities, develop agentic systems and specialized models, and implement reinforcement learning and active inference solutions. The role involves hands-on architecture and product development, requiring Python backend expertise, cloud deployment knowledge, DevOps practices, and the ability to contribute across the technical stack in an early-stage startup.

Conduct industry-focused AI research on autonomous agents and world models. Develop models involving large language models, active inference, and optimal policies, including architecture experimentation, fine-tuning, deep-learning agent development, and action optimization. Candidates will work on real-world enterprise problems while pursuing cutting-edge research during a fixed-term three- or six-month fellowship.