Top Tech Jobs & Startup Jobs in Louisville, KY

Lead experiential marketing programs end-to-end as the primary client contact: manage timelines, budgets, cross-functional teams, and strategy; mentor junior staff, support proposals and new business, and ensure operational excellence and measurable impact.

Provide 24x7 help desk support for a U.S. government customer, troubleshooting COTS and custom desktop/web applications, databases, and user account issues; escalate complex problems, support data application operations and migrations, and collaborate with developers and engineers in an Agile environment.

Design and develop enterprise backup, data protection, and disaster recovery architectures for hybrid and cloud environments. Analyze requirements, size systems, integrate with virtualization and storage platforms, implement resilient recovery solutions, and create automation, scripting, and reporting tools. Collaborate with customers and internal teams to validate and support technical solutions.

Lead and grow Intapp's largest legal accounts, driving ACV retention, net revenue retention, and platform expansion. Manage and coach a team of Managing Directors, build expansion pipeline, personally lead complex executive negotiations, and align Intapp's full platform to client priorities to drive measurable outcomes.

Lead accounting operations including general ledger, month/year-end close, GAAP financial statements, accounts payable/receivable, payroll, treasury, audits, tax filings, internal controls, and team leadership. Partner with cross-functional leaders to shape financial policies, cash management, and risk mitigation for a value-based healthcare organization.

The Business Development Manager will drive the growth strategy for HPPA in North America, focusing on market development, competitive analysis, and collaboration with customers and teams.

Own and launch a startup-focused recruiting blog and X.com publishing strategy. Produce high-quality, high-velocity writing informed by SEO/AEO and customer intel, collaborate with Partnerships and GTM teams, and build an end-to-end content ecosystem for startup talent leaders and founders.

Lead and coach frontline Tier 2 Customer Solutions teams to deliver consistent, high-quality customer experiences. Set expectations, monitor KPIs and feedback, remove friction, and translate company priorities into team execution. Partner cross-functionally to resolve systemic issues, support hiring and onboarding, and travel regularly to Scout locations to reinforce culture and operations.

Serve as the primary escalation for complex brand support issues, resolve tickets end-to-end, identify root causes and recommend fixes, improve knowledge bases and onboarding docs, enhance AI support coverage, and partner with Product, Engineering, and Trust & Safety to surface and resolve systemic issues.

Perform functional, regression, and integration testing for Amazon Connect contact flows and IVR. Validate AWS Lambda integrations, document defects, support UAT with stakeholders, and monitor routing and call handling post-deployment.