Top Tech Jobs & Startup Jobs in Louisville, KY

Manage ServiceNow implementation projects for federal clients in an Agile environment. Lead project planning, Scrum ceremonies, budgets, schedules, risks, contract deliverables, EVM metrics, financial reporting, and client communications. Support team onboarding, development, staffing transitions, and business development opportunities while ensuring projects meet scope, schedule, cost, and quality objectives.

Leads integrated marketing strategy for priority client accounts, translating business challenges, audience insights, market intelligence, and performance data into actionable growth plans. Develops strategy briefs, full-funnel media plans, measurement frameworks, and strategic narratives. Aligns media, creative, SEO, CRM, web, and analytics teams while partnering with senior client stakeholders. Contributes to agency frameworks, thought leadership, and new business support, using AI tools to improve strategic work.

Own strategic relationships with Oracle OTM/GTM and RedwoodConnect customers throughout implementation and ongoing adoption. Develop account plans, lead executive business reviews, manage customer health and renewals, identify expansion opportunities, and drive value realization. Partner with Sales, Delivery, Product, and Support to resolve escalations, improve outcomes, and transition customers successfully to support. Serve as a trusted supply chain technology advisor while advocating for customer needs and promoting product adoption.

Leads end-to-end design, development, quality, and integration of complex software solutions and cloud services. Provides technical leadership for enterprise-wide projects, manages engineering processes, risks, dependencies, and delivery priorities, and writes code across the software ecosystem. Collaborates with multidisciplinary teams to deliver measurable, user-centric technology solutions, primarily supporting healthcare caregivers.

Own end-to-end UX and UI design for Reveal’s desktop and mobile products, partnering closely with product and engineering. Build scalable design-system components, present design rationale, conduct independent user and domain research, and deliver build-ready solutions with significant autonomy. The role focuses on complex operational software for defense and field environments, including data-dense, mapping, and command-and-control interfaces.

Administers and troubleshoots client desktop, server, network, virtualization, Microsoft 365, Azure, backup, and cloud environments. Resolves escalated technical issues, supports infrastructure security and performance, manages tickets according to SLA, and provides remote, onsite, and field support. Mentors Systems Technicians, develops documentation and standard operating procedures, contributes to process improvements, and promotes effective use of AI-enabled administration tools.

Manages post-sale relationships for assigned live entertainment client accounts, serving as the primary contact, resolving issues, supporting retention and renewals, and coordinating onboarding. Maintains HubSpot CRM records, account activity logs, tickets, and reporting. Leads cross-functional coordination with Sales, Payroll, Billing, Support, and Operations teams to ensure account readiness, accurate reporting, and timely issue resolution.

Prospect and qualify inbound and outbound leads, conduct multi-channel outreach, schedule qualified meetings, and generate sales pipeline for the account executive team. Maintain accurate Salesforce records, collaborate on lead handoffs, optimize prospecting workflows using AI and automation, meet activity and pipeline KPIs, and continuously develop product and sales expertise.

Conduct outbound outreach through email, phone, and social channels; qualify prospects, identify business needs, schedule meetings and demos for Account Executives, track activity in sales tools, and meet sales KPIs. The role also requires staying informed about business management software and POS trends while building expertise through training and enablement.

Provides project coordination support for Medicaid consulting engagements, including meeting preparation, agendas, notes, action-item and risk tracking, project logs, SharePoint maintenance, communications, and deliverable development. The role also involves analytical and administrative tasks, client collaboration, process improvement, and maintaining project quality standards. Candidates need strong communication, organization, time management, analytical, and problem-solving skills, along with proficiency in Microsoft Office and an understanding of Medicaid, HHS, and IT concepts.