Project Manager, ServiceNow

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
150K-170K Annually
Mid level
Cloud • Information Technology
The Role
Manage ServiceNow implementation projects for federal clients in an Agile environment. Lead project planning, Scrum ceremonies, budgets, schedules, risks, contract deliverables, EVM metrics, financial reporting, and client communications. Support team onboarding, development, staffing transitions, and business development opportunities while ensuring projects meet scope, schedule, cost, and quality objectives.
Summary Generated by Built In
At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.
As a Project Manager, you’ll work closely with business analysts, developers, QA engineers and architects in an Agile environment to support delivery of solutions for our clients. You’ll oversee one or more projects from planning to execution, ensuring they are completed on time, within budget, and aligned with customer expectations.
Clearance: Must obtain a TS/SCI Clearance
In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

What you will do
Project Management
  • Build strong, collaborative relationships with federal government clients to understand their priorities and align our solutions accordingly.
  • Provide leadership to project teams, promoting engagement and a sustainable pace to ensure quality outcomes.
  • Ensure Agile ceremonies, including daily stand-ups, sprint demos, retrospectives, sprint planning, and backlog refinement, are completed in accordance with Agile Scrum best practices
  • Apply Agile and Scrum methodologies to guide teams,  fostering collaboration, predictability, and transparency.
  • Monitor  team goals and performance, escalating issues to leadership as needed.
  • Identify potential problems and work with leadership to develop  corrective action plans.
  • Track changes to project scope, schedule, and costs using established verification techniques, escalating larger changes to Program Manager.
  • Oversee overall contract and project cost management, including budget tracking and burn-down tracking, with oversight from Program Manager. 
  • Communicate project progress to corporate operations and federal clients  through established change management protocols.
  • Operate independently in day-to-day execution, seeking guidance from Program Manager on higher-risk decisions.
Delivery Management
  • Support project financials and contribution to monthly financial reporting .
  • Assist with CLIN/CDRL tracking and coordination with contracts and business operations
  • Track EVM (Earned Value Management) metrics where required by contract type
  • Identify and escalate risks to scope, schedule, or budget in a timely manner, proposing initial mitigation ideas
  • Identify opportunities for expansion within existing project work to Program Manager, Capture, or Accounts teams
Talent & Team Development
  • Lead onboarding for new project team members in partnership with HR and technical leads
  • Conduct regular check-ins with direct reports (where applicable), identifying skill gaps and supporting growth plans.
  • Support staff transitions between projects/contracts
  • Contribute to a positive, high-performing team culture built on trust and accountability


What you will bring
A Project Manager must demonstrate the following skills and certifications at minimum:
  • Experience leading ServiceNow implementation as a project manager.
  • 4-6  years of project/program management experience, with at least 1-2 years specifically in federal government contracting
  • Working familiarity with Agile/Scrum delivery practices (Certified Scrum Master or similar a plus)
  • Working knowledge of federal contract vehicles and terminology (IDIQ, GWAC, 8(a), CLIN, CDRL, COR interaction)
  • Solid financial acumen — comfortable with budget tracking, and burn-down reporting
  • Strong written and verbal communication, including comfort presenting to  government stakeholders
  • Experience managing distributed/remote teams
Icing-on-the-Cake Skills and Certifications
In addition the the must-have skills, we strongly value the following skills for Project Manager positions:
  • PMP certification (or equivalent) required
  • Experience with platforms relevant to Nuvitek's portfolio (ServiceNow, Appian, Salesforce)
  • Prosci Change Management or similar organizational change certification
  • Prior experience with federal/state agencies
  • Exposure to business development activities (proposal support, capture assistance)
  • Interest in growing into a Sr. PM role with expanded ownership over financials and team leadership

Benefits
Nuvitek is proud to offer a comprehensive benefits package:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability and Life Insurance
  • Parental Leave
  • 401K
  • Paid Time Off
Equal Opportunity Employer Statement
Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
AI & Interview Technology Disclosure
Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications.
During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.

About
Nuvitek is a systems integrator and technology service provider who strive to improve it's customers performance through technological innovation and by delivering IT services that are faster and more efficient.We are a team of engineers who are passionate about solving technology problems, we believe with the right team and the right technology, IT organizations can solve complex problems and make your business leaner, faster and more flexible.Our team of engineers has more than 20 years of experience delivering successful IT projects to Federal Government and commercial clients. Our services put technology to work for our customers so that they can devote all their energies to their core mission.With our strong pool of talented, expert staff, Nuvitek has a sterling track record of providing innovative and reliable IT solutions in the area of IT modernization, cloud integration, infrastructure automation, IT operations, IT service management and data integration to both government and commercial clients.We believe in getting things done effectively and efficiently with simple, innovative solutions. Nuvitek believes in going above-and-beyond and delivering results — outstanding results.

Skills Required

  • Experience leading ServiceNow implementations as a project manager
  • 4–6 years of project or program management experience
  • 1–2 years of experience in federal government contracting
  • Familiarity with Agile and Scrum delivery practices
  • Certified Scrum Master certification or similar
  • Knowledge of federal contract vehicles and terminology, including IDIQ, GWAC, 8(a), CLIN, CDRL, and COR interaction
  • Financial acumen, including budget tracking and burn-down reporting
  • Strong written and verbal communication skills, including presenting to government stakeholders
  • Experience managing distributed or remote teams
  • PMP certification or equivalent
  • Experience with ServiceNow, Appian, or Salesforce
  • Prosci Change Management or similar organizational change certification
  • Prior experience with federal or state agencies
  • Exposure to business development activities, including proposal support or capture assistance
  • Ability to obtain a TS/SCI clearance
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The Company
HQ: Arlington, VA
34 Employees
Year Founded: 2012

What We Do

Nuvitek is a systems integrator and technology service provider who strive to improve it's customers performance through technological innovation and by delivering IT services that are faster and more efficient.We are a team of engineers who are passionate about solving technology problems, we believe with the right team and the right technology, IT organizations can solve complex problems and make your business leaner, faster and more flexible. Our team of engineers has more than 20 years of experience delivering successful IT projects to Federal Government and commercial clients. Our services put technology to work for our customers so that they can devote all their energies to their core mission.With our strong pool of talented, expert staff, Nuvitek has a sterling track record of providing innovative and reliable IT solutions in the area of IT modernization, cloud integration, infrastructure automation, IT operations, IT service management and data integration to both government and commercial clients. We believe in getting things done effectively and efficiently with simple, innovative solutions. Nuvitek believes in going above-and-beyond and delivering results — outstanding results.

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