Top Tech Jobs & Startup Jobs in Louisville, KY

Act as the client-facing bridge to product and engineering: gather and prioritize requirements, manage onboarding/scoping/delivery communications, support engineers with context, create repeatable deployment patterns, and convert customer insights into roadmap priorities.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

Partner with GTM leadership to own subscription revenue and ARR forecasting, lead sales capacity and expense planning, provide deal economics and ROI analysis, support strategic planning and board reporting, and drive automation/AI-enabled finance processes to optimize growth.

No job description provided. Title indicates a Founding Fellow candidate submission; responsibilities, requirements, location, and compensation are not specified.

Provide frontline support to travel advisors via chat, email, and 1:1s; troubleshoot technical issues; become a product and AI expert; create support documentation; collaborate with product and engineering to improve workflows and automate support processes.

Lead end-to-end deployments of SnapLogic's Jean-Paul AI agent with strategic customers: run discovery, technical scoping, and connectivity; deploy into customer infrastructure (on‑prem, VPC, cloud), configure SSO/OAuth, wire AI providers, stand up MCP connections, enable customer teams, document patterns, and feed field learnings back to product.

Manage relationships and performance of a network of DME vendor partners, monitor SLAs and metrics, onboard and integrate vendors, resolve escalations, maintain compliance and documentation, develop vendor scorecards and pricing strategies, and collaborate cross-functionally to improve workflows and network reliability.

Lead Customer Experience and Partner Operations while supporting Sales Operations. Design scalable systems and AI-driven tools to reduce manual work across onboarding, health scoring, support, services delivery, and renewals. Build analyses to surface churn risk, expansion opportunities, partner ROI, and services margin, and convert insights into process and systems improvements. Operate as a senior individual contributor in a fast-paced, remote US environment.

Own end-to-end client engagements to drive AI transformation: translate executive strategy into roadmaps, align multi-workstream delivery, run steering committees, ensure outcomes and ROI, and expand business through client relationships and quota-driven growth.

Own and advance internal systems that let engineers and agents ship correct Salesforce production code: autonomous coding pipelines, root-cause analysis and evals, enforced architecture via deterministic checks, local Apex test tooling, and quality/safety guardrails. Extend observability, CI/CD, and orchestration to make test-first and agentic development reliable at scale.