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Support and optimize customer service operations by coordinating with BPO partners, tracking and reporting key metrics, analyzing trends, assisting escalations, maintaining process documentation, and recommending process improvements and automation to enhance the customer experience.

As an intern at Digital Infuzion, you'll work on projects in healthcare, collaborate with diverse teams, and design a technology application.

Lead configuration and optimization of Salesforce Revenue Cloud/ARM and CPQ solutions, translate quoting and revenue requirements into scalable designs, own functional specs, support UAT and go-live, run client workshops, and contribute reusable assets and pre-sales scoping.

Own the full sales cycle for North American field service SMBs: prospect, demo, negotiate, and close deals. Make 40+ calls daily, manage pipeline in CRM, run presentations, and hit quota while continuously improving through coaching.

Lead strategy, execution, and optimization of global channel programs (WatchGuardOne). Own program design, financial modeling, KPI reporting, cross-functional launches, partner experience improvements, and sales enablement to drive recurring revenue growth and program governance.

The Operations Specialist (Procurement) supports supply chain functions, manages procurement processes, negotiates with suppliers, tracks inventory and assets, and coordinates purchases.

Manage and grow existing customer accounts via phone and email: process and upsell orders, prepare and follow up on quotes, manage backorders and delivery expectations, collaborate with outside sales, report trends, and drive continuous process improvements.

Lead technical implementation teams to deploy ECAD-to-PLM solutions using the XPLM suite. Facilitate workshops, translate customer requirements into technical designs, deliver proofs-of-concept, produce SOWs and specifications, mentor team members, and coordinate onsite/offshore resources to ensure timely, Agile/Scrum-aligned deliveries.

The Director, HRIS will oversee Workday HCM management, enhancements, and support across the company's portfolio, ensuring optimal performance and compliance.