Top Tech Jobs & Startup Jobs in Lexington, KY

The Client Support Manager will transform support operations by developing a support strategy, leading a team, managing SLAs, and enhancing client engagement processes.

Own end-to-end pursuit of strategic enterprise accounts: win new logos and drive expansion via account plans, stakeholder mapping, structured qualification (e.g., MEDDPICC), technical and executive engagement, disciplined forecasting, CRM hygiene, and clean handoffs to Account Management and Customer Success.

Lead capacity planning and commercial analytics: build and maintain capacity reporting, dashboards, and NetSuite inventory processes; enforce data governance and KPIs; partner with Sales, Finance, and Operations to enable data-driven commercial decisions and scalable growth.

Own and scale Fireflies.ai's affiliate ecosystem by recruiting, onboarding, and growing affiliates and partners; design commission structures and co-marketing campaigns; create partner assets; track performance, conversions, and revenue; collaborate with Growth, Marketing, and Revenue to drive measurable customer acquisition and ROI.

The Founding Head of Product will define product vision and roadmap, conduct user research with educators, lead special education integration, and collaborate with engineering to ship features, while building a product team over time.

Generate qualified pipeline through outbound prospecting and inbound lead follow-up. Build multi-touch outreach sequences, cold call daily, book meetings for AEs, maintain HubSpot CRM hygiene, use AI tools, and meet monthly qualified-meeting targets while staying current on employee benefits and financial wellbeing trends.

Develop, design, and maintain production software for autonomous mission management of a satellite constellation. Contribute to architecture, implement scalable algorithms in Python and Go, support production operations, on-call rotations, launches, and cross-team integration for automated constellation operations.

Lead category insights and analytics to grow retail distribution and sales. Own syndicated data analysis, build retailer-specific recommendations, develop sales-facing materials, maintain insights ecosystem, and deliver KPI reporting while collaborating cross-functionally.

Perform high-volume outbound prospecting to create enterprise pipeline for platforms with $5M-$50M revenue. Qualify and book discovery meetings, articulate value of headless-style checkout and commerce infrastructure, and provide market feedback to executive leadership to shape the enterprise go-to-market motion.

Lead and execute integrated marketing campaigns for CRAFTSMAN+, creating content, managing email and website/SEO, enabling sales with collateral, and tracking performance to drive awareness, engagement, and pipeline for both SaaS and creative services.