Top Account Manager (AM) Jobs in Lexington, KY

Supports customers with product questions, pricing, availability, credit terms, recommendations, quotes, order entry, and post-sale issue resolution. Conducts regular customer outreach to share promotions and take orders, gathers prospective customer information for outside sales, and stays informed on products and market trends. Occasionally assists with warehouse tire loading, pulling, and stocking. The role is fully in-person and requires daily commuting to Lexington, Kentucky.

Manage customer and prospect accounts within an assigned territory, developing market strategies to increase new, used, and aftermarket equipment sales. Identify material-handling solutions, conduct sales presentations, maintain CRM and customer records, coordinate with branch and internal teams, resolve pre- and post-sale issues, and provide responsive customer service. The role requires outside sales activity, territory travel, strategic account planning, and lift-truck safety certification.

Develop and maintain customer relationships, generate sales, manage pricing and margins, grow market share, and identify new business opportunities within an assigned territory. Create account-specific business plans, address customer needs, analyze market opportunities and sales data, and report sales activity. The role requires daily territory travel and occasional overnight travel, along with business development and sales experience.

Manage and retain a high-volume portfolio of small business commercial insurance clients. Responsibilities include renewal preparation, policy servicing, endorsements, certificates, audits, billing, premium finance agreements, claims reporting, documentation, compliance, and client communication. The role also supports producers with new business submissions, risk management recommendations, and carrier coordination while maintaining accurate records in agency systems.

Assists walk-in and phone customers with product questions, orders, payments, invoices, warranty items, and delivery estimates. Recommends products, maintains customer relationships, stages and distributes orders, replenishes showroom merchandise, and supports receiving, shipping, and warehouse operations. The role requires strong customer service and computer skills, the ability to handle products up to 100 pounds, and occasional use of an RF scanner.

Provide customer service, clarify financial needs, manage CRM data, prospect for potential customers, develop customer relationships, identify sales opportunities, support business development, and follow regulatory and internal compliance procedures. The role includes handling routine inquiries, maintaining accurate customer records, documenting follow-ups, and contributing to professional networks.

Manage existing customer accounts through proactive inside sales, order entry, upselling, quoting, opportunity qualification, and follow-up. Coordinate with outside sales and fulfillment teams, monitor backorders and delivery risks, resolve customer issues, maintain order reports, and communicate market trends, pricing, and customer feedback to management.

Manage personal lines insurance accounts by coordinating renewals, gathering new business information, providing client service, supporting marketing efforts, reviewing policy accuracy, and completing management projects. The role requires at least two years of personal lines insurance service experience, an active Property and Casualty license, strong communication and time management skills, and proximity to the Lexington, Kentucky office for a hybrid schedule.

This role involves supporting associations, explaining benefits to families, and collaborating with a remote team to provide member assistance. It emphasizes discipline and effective time management.

The Sales & Marketing Account Manager will enhance client relationships, drive sales growth, and ensure high service quality while training staff and resolving issues.