Top Operations & Support Jobs in Las Vegas, NV

Leads daily Partner Services operations for a nonprofit partner network and supervises frontline representatives and coordinators. Ensures high-quality partner support, resolves escalations, monitors service metrics, maintains records and delivery schedules, coordinates order fulfillment, supports onboarding, and improves processes. Provides coaching, workload management, performance feedback, training documentation, and cross-functional coordination with transportation, warehouse, procurement, and senior leadership.

Provides bilingual English-Spanish technical support to customers, partners, sales representatives, and internal teams through phone, chat, and email. Troubleshoots Geotab hardware, software, connectivity, databases, configurations, devices, and integrated partner technologies. Manages cases through resolution, documents solutions, coordinates returns and exchanges, escalates critical issues, and supports 24/7 rotating operations.

Processes and maintains customer purchase orders in IFS and vendor systems, manages open-order reports and return material authorizations, and coordinates with customers and internal teams. The role ensures accurate post-order activity, timely follow-up, and positive customer experiences. It also provides receptionist backup and requires strong communication, attention to detail, Microsoft Office proficiency, and flexibility for occasional overtime.

Reviews and adjudicates GAP claims by verifying documents, calculating the correct amount to apply toward loans or return to customers, resolving issues, meeting time-sensitive deadlines, and communicating with customers and internal teams. The role requires strong problem-solving, emotional resilience, teamwork, and goal orientation in a fast-paced remote environment.

Leads enterprise technology strategy and operations across convenience, gaming, hospitality, retail, and resort-casino environments. Oversees infrastructure, applications, networks, cybersecurity, data, integrations, resilience, compliance, governance, vendors, budgeting, and digital transformation. Builds and develops the IT organization, manages enterprise technology risk and continuity, and advises executives and business leaders on investments, operational performance, regulatory obligations, guest experience, and scalable growth.

Own revenue operations reporting for pipeline, bookings, revenue, forecasts, and go-to-market metrics. Build Tableau dashboards, transform and validate Salesforce and downstream data using SQL, Python, and Power Query, and maintain ETL/ELT processes and reusable datasets. Investigate data issues, improve integrations and data quality, document definitions and validation standards, and communicate trends, risks, and insights to cross-functional leaders and nontechnical stakeholders.

Leads recovery operations, overseeing recovery strategy execution, third-party debt collection agencies, legal networks, risk controls, compliance, KPIs, and operational performance. Manages and develops recovery professionals, strengthens supplier relationships, identifies process improvements through operational data, and ensures alignment with regulatory requirements, business objectives, and service-level agreements. The role also manages workforce retention, stakeholder collaboration, budgets, policies, and continuous improvement initiatives.

Perform move/add/change and break/fix support for computing, voice, and data processing hardware in raised floor/NER environments. Install, relocate, reconfigure, remove, and maintain monitors, CPUs, printers, servers, storage and networking equipment. Maintain inventories, assist audits, grant emergency access to critical facilities, and follow change control and troubleshooting processes. Onsite presence required multiple days per week.

Adjudicate and settle life insurance claims, determine beneficiaries and benefits, review documents, investigate complex or foreign claims, communicate with clients/advisors/vendors, document files, provide secondary reviews, and serve as an SME for process improvements while ensuring regulatory and contract compliance.

Adjudicate life insurance claims end-to-end: verify policy status, determine beneficiaries and benefit amounts, handle complex beneficiary and foreign death investigations, document files, communicate with clients/advisors/vendors, provide peer secondary review, and support process improvement as a subject-matter resource.