Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
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Job Description:
Education: Bachelor’s degree in computer application, BE / B. Tech, Any Graduate. Experience: 4+ Years experience in IT Management with at least 1-2 years’ experience as a team leader or in an IT department managerial role. Preferred Skills: • Comprehensive Understanding of Network architecture and Client/ server • Extensive experience in the delivery of IT incident and problem management • Experience with Mac, Linux and Windows platforms • Cloud and VDI Infra Roles & responsibilities: Regular activities include network engineering and troubleshooting application, data cabling, systems administration in a variety of software and hardware environments, root cause analysis in problem solving, and assistance in managing the daily activities of the department. • Running regular checks on network and data security • Identifying and acting on opportunities to improve and update software and systems. • Developing and implementing IT policy and best practice guides for the organisation • Designing training programs and workshops for staff • Conducting regular system audits • Running and sharing regular operation system reports with senior staff • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages • Providing direction for IT team members • Identifying opportunities for team training and skills advancements • Ensure ICSAT, ESAT scores are maintained • Handling Client and Vendor Management
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Skills Required
- Bachelor's degree in computer applications, BE, B.Tech, or any graduate degree
- 4+ years of experience in IT management
- 1-2 years of experience as a team leader or in an IT department managerial role
- Comprehensive understanding of network architecture and client-server systems
- Experience delivering IT incident and problem management
- Experience with Mac, Linux, and Windows platforms
- Experience with cloud and VDI infrastructure
Sagility Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sagility and has not been reviewed or approved by Sagility.
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Healthcare Strength — The company provides medical, dental, and vision coverage along with life insurance, short- and long-term disability, Flexible Spending Accounts, and an Employee Assistance Program. Policies also indicate coverage for dependents according to local regulations and include wellness and mental health initiatives.
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Retirement Support — A 401(k) with employer contribution is part of the standard package. Role descriptions and materials consistently reference retirement plan access alongside other core benefits.
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Leave & Time Off Breadth — Paid time off is provided, and formal leave types include maternity, paternity, adoption, and bereavement in line with local regulations. Additional flexibility elements such as hybrid or work-from-home arrangements are noted in some contexts.
Sagility Insights
What We Do
Sagility is a U.S.-based, tech-enabled healthcare business process management company that supports payers, providers, and their partners to deliver best-in-class operations, enhance the member and provider experience, improve the quality of care and promote health equity all while delivering cost-effective healthcare financial and clinical outcomes. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.
