Top Operations & Support Jobs in Las Vegas, NV

Manage medical-only workers' compensation claims by investigating cases, coordinating ongoing medical case management, contacting injured workers/providers/employers, authorizing medical payments, documenting files in EDM, arranging IMEs/peer reviews, and referring complex cases to appropriate teams (subrogation, RN review, or claims service).

Provide high-quality, bilingual (Spanish) customer service from home: resolve escalations, investigate customer concerns, coach other associates, identify trends, and ensure compliance while meeting service standards.

Process and approve teller transactions, support customers and branch staff, complete routine to moderately complex operational tasks, minimize risk and follow policies, assist branch manager with operations and scheduling, escalate or resolve issues, and connect customers with digital solutions and bankers.

Lead design and execution of AI-enabled workforce management forecasting, capacity planning, and data pipelines for CX. Build governance, dashboards, and predictive models, partner cross-functionally, monitor real-time alerts (PagerDuty), and provide staffing and hiring recommendations to optimize contact center operations.

Provide level-2 desktop and endpoint support: troubleshoot Windows devices, mobile devices, printers and barcode scanners; resolve and document service desk tickets; assist with deployments, imaging, knowledge base articles, and vendor coordination.

As Sr. Manager of Services Partners at Samsara, you will recruit and manage services partners while developing strategic initiatives and improving operational efficiency across the partner network.

The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.

Lead GitLab's pipeline growth strategy and operating cadence to drive predictable, scalable pipeline and revenue outcomes. Partner cross-functionally to set targets, capacity plans, and program mix; define global pipeline standards, hygiene, and taxonomy; run pipeline reviews and governance; and deliver analytics, dashboards, and recommendations to improve forecast accuracy, conversion, velocity, and execution quality across inbound, outbound, partner, and expansion motions.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead and scale HiBob's payroll services across the US and UK, owning strategy, execution, customer satisfaction, revenue/P&L, and operational excellence. Build repeatable services motions, improve implementation quality and speed, partner cross-functionally, leverage AI/automation, and develop a high-performing payroll services organization to drive retention and growth.

Lead and coach a team of premium audit auditors and outreach specialists, manage daily workloads and scorecards, handle escalations, coordinate cross-functional handoffs, review audit documentation for quality and SOP adherence, train staff on systems, and drive process improvements and operational initiatives.

Director of Premium Audit responsible for leading departmental transformation and operational excellence, developing strategies, managing teams, and overseeing audit processes in alignment with business objectives.