Top Operations & Support Jobs in Las Vegas, NV

Provide remote customer service via phone and digital channels, using de-escalation, call control, and independent judgment. Maintain accurate records, use Google Suite/Microsoft Office, meet attendance expectations, and ensure a secure, high-speed home office. Report in-person when required within 24 hours.

Lead and manage a Concierge Services team providing executive administrative support, scheduling, travel coordination, and confidential information handling. Mentor staff, implement process improvements, manage projects and budgets, maintain stakeholder relationships, and drive technology adoption to optimize service delivery and team performance.

As a Senior Business Systems Specialist, you'll design, develop, and deliver system solutions, consult with users, perform business analysis, manage project objectives, and ensure alignment with business needs.

The Field Service Manager leads a team of field service technicians to ensure customer satisfaction, provides training, and manages operations and performance.

The Repair Operations Supervisor oversees laptop repair teams, ensuring quality control, process development, and team management while fostering collaboration and customer service.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

Lead and coach a team that investigates disability and absence claims, ensuring adjudication accuracy, compliance, and strong customer experience. Manage performance, training, quality reviews, call monitoring, and administer concurrent claims (e.g., STD, FMLA, PFML). Escalate issues and drive process improvements to meet business objectives and expense targets.

Manage a team to achieve claims accuracy, customer centricity, and expense targets. Coach, remove barriers, analyze data, implement improvements, support quality assurance, and drive outcomes through performance management and process enhancements.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

The Quality Assurance Specialist II is responsible for designing QA frameworks, analyzing quality issues, and enhancing customer experience through operational excellence. They collaborate with cross-functional teams, lead calibration efforts, and drive data-informed quality improvements across products and services.

The Product Operations Lead will scale product deployments, deliver mission outcomes, curate insights from data, and manage operational processes in the defense technology sector.