Top Operations & Support Jobs in Las Vegas, NV

Under supervision and through structured training, investigates workers’ compensation and other commercial claims, gathers information, evaluates liability, compensability, coverage, and losses, estimates costs, negotiates settlements within authority, advises policyholders, manages claim inventories, and maintains accurate records and reports.

Provides local and remote IT support in a call center environment. Troubleshoots, repairs, configures, and deploys PCs, monitors, peripherals, software, and calling systems. Installs hardware components and patches, manages system upgrades, maintains asset records, refreshes end-of-life equipment, supports remote access, and helps evaluate new technology. Requires strong communication, customer service, prioritization, and problem-solving skills, along with the ability to lift up to 50 pounds.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, assisting with scheduling, promoting digital banking solutions, identifying customer financial needs, and motivating team members. Requires Spanish-English bilingual proficiency, customer service experience, sound judgment, policy adherence, and availability for most Saturdays.

Provides Level 1 and Level 2 desktop and service desk support for hardware, software, mobile devices, printers, barcode scanners, and Windows 11 systems. Resolves and documents tickets, creates knowledge base articles, assists with deployments and imaging, supports manufacturing and distribution technology, troubleshoots Active Directory and account issues, and coordinates with managed services teams and vendors.

Two-year rotational leadership program for recent graduates, providing hands-on experience across gaming operations, finance, supply chain, production, accounting, FP&A, audit, and related business functions. Participants complete projects, develop analyses, collaborate with leaders, attend development workshops, and build cross-functional business knowledge. Successful participants may transition into roles aligned with their skills and career goals.

Manage prediction-market operations, including market creation, configuration, launches, settlement, member support, surveillance, KPI reporting, and liquidity coordination. Monitor activity for anomalies and escalate potential trade-practice violations. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to support compliant, reliable market operations and new feature launches. Shift coverage may be required for real-time surveillance.

Provides empathetic customer and provider support through chat, messaging, and phone. Resolves technical, insurance, billing, and platform questions; documents interactions; meets service, quality, response-time, and productivity expectations; escalates issues when needed; participates in coaching and training; identifies recurring problems; and collaborates with Product and internal teams to improve the support experience.

Manage weekly member payment cycles, funding, controls, reconciliations, partner file delivery, error resolution, and payment issue investigations. Support client and partner launches, maintain payment reporting and dashboards, improve workflows and documentation, and use automation or AI tools to increase reliability. The role also communicates risks proactively and coordinates with internal teams, external partners, clients, and members to resolve issues accurately and on time.

Provides Tier 1 technical support for Google Workspace for Education, Google Cloud, Chrome OS, and related SaaS tools. Responsibilities include troubleshooting, ticket triage, SLA management, customer communication, escalations, administrator training, documentation, and knowledge-base maintenance. The role also supports team productivity, maintains certifications, monitors customer interactions, collaborates cross-functionally, and helps school IT administrators resolve technology issues.

Supports radiology providers through inbound and outbound calls, answers workflow and platform questions, troubleshoots issues, documents interactions accurately, and escalates system or workflow concerns. The role collaborates with internal teams, participates in training and quality reviews, and delivers timely, professional, service-focused provider support.