Top Operations & Support Jobs in Las Vegas, NV

Maintain and enhance SharePoint Online sites, including structure, navigation, branding, layouts, permissions, metadata, retention, search, and web parts. Recreate migrated pages, develop Power Apps forms and Power Automate workflows, monitor usage, and support users through troubleshooting, documentation, office hours, and training. The role also manages migration logs, compliance requirements, and communication with project leadership while supporting a federal government modernization contract.

Contact customers by inbound and outbound calls regarding delinquent auto loan accounts. Develop lawful, respectful payment solutions to bring accounts current, prevent further delinquency, and stop vehicle repossession when possible. Update customer contact information, establish payment promises, handle additional service requests, and comply with company policies and legal guidelines. The role is fully remote and includes paid training, performance bonuses, and customer service responsibilities.

Manages business operations for a DSP team by improving processes, documenting workflows, developing analytics and reporting, coordinating business planning, and leading cross-functional initiatives. The role identifies inefficiencies, builds automation and AI-enabled workflows, translates data into actionable insights, supports leadership reviews, and drives scalable operating mechanisms across business, technical, analytics, sales, product, finance, and strategy teams.

Provide technical troubleshooting for customer issues, focusing on API integrations, data flow, and automation via scripting. Collaborate with engineering to escalate and resolve bugs, identify patterns to drive product improvements, maintain support documentation, and enable the Support team through knowledge sharing and process improvements.

Lead RevOps role supporting B2B clients: design strategic frameworks to improve data, technology, and processes; manage Everpeak colleagues and client expectations; execute internal projects; research and trial new software and AI. Part-time or full-time; must live within one hour of downtown Chicago.

Summer internship opportunities for Virginia Tech students across technical and corporate functions. Interns may support software development, IT, data analysis, systems engineering, cybersecurity, finance, marketing, HR, operations, research, process improvement, and project coordination. Responsibilities include collaborating with teams, contributing to projects, attending meetings, preparing analyses and presentations, and presenting internship outcomes. The program lasts 10–12 weeks and may require 40 hours per week during the summer.

Handle end-to-end shipping insurance claims via phone, email, and live chat. Manage incoming claims, communicate with customers and carriers (UPS, FedEx), process documentation, research online, and support general customer inquiries while maintaining organized records.

Owns workforce management and operational performance for a clinician revenue channel, including capacity planning, retention, utilization, credentialing throughput, gross margin, and unit economics. The role analyzes operational and financial data, drives cross-functional improvements, manages clinical review workflows, automates processes, and communicates recommendations to executives. Success includes scaling clinician capacity, improving utilization and retention, meeting revenue and margin goals, and surfacing performance risks early.

Supervises site visit review staff and daily screening operations, including workflow allocation, productivity and quality monitoring, scheduling, documentation, training, evaluations, onboarding, and time-sheet approvals. Coordinates project activities with clients and internal teams, interprets regulations, tracks budgets and invoicing, analyzes compliance data, prepares reports, and escalates operational issues. The role also supports hiring, special projects, QA, and training initiatives.

Manage IT changes through assessment, approval, scheduling, implementation, and review. Coordinate CAB meetings, evaluate risk and impact, monitor change execution, maintain ITSM records, analyze KPIs, conduct post-implementation reviews, improve change processes, ensure ITIL and audit compliance, and support emergency changes during major incidents.