Top Operations & Support Jobs in Las Vegas, NV

Provide remote technical support to branches and remote users: diagnose and resolve video/phone/access/connectivity issues, handle password resets, follow knowledge base, document incidents, analyze trends, prioritize and escalate as needed.

Coordinate and execute executive office operations: manage projects and timelines, prepare meeting materials and reports, track follow-ups and commitments, maintain documentation and SOPs, conduct research, and coordinate cross-department deliverables to ensure executive priorities are completed on time.

Lead strategic allocation and optimization of internal talent across technical, PM, engineering, and operations teams. Maintain skills inventory, forecast demand, champion internal mobility, manage vendor/contractor relationships, produce utilization and forecasting reports, and advise leadership on resourcing decisions and cost optimization.

Process and track group plan renewals, prepare underwriting packets and documents, maintain records in Smartsheet and Cadence, audit rates and data for accuracy, coordinate with Underwriting and Account Management, and handle time-sensitive verifications and correspondence to support retention and compliance.

Lead and develop an IT team to run secure, scalable infrastructure and support services. Oversee daily operations, project delivery, vendor management, compliance with security/regulatory frameworks, performance metrics, budgeting, and continuous improvement while partnering with business leaders.

Create and maintain user-facing and technical documentation for the ClaimsXM product. Collaborate with subject-matter experts, product and engineering teams to produce guides, release notes, and help content that ensure accurate, clear, and up-to-date documentation.

Process and reconcile domestic and international corporate actions (distributions, reorganizations, redemptions) across asset types; validate event details, liaise with external custodians/vendors, balance house and suspense accounts, research breaks, respond to related tickets, serve as SME, improve procedures, and assist automation with engineering.

Provide Tier 2 application support for Alkami's SaaS platform: triage and resolve customer tickets using log analysis and SQL, manage SLAs and escalations, participate in on-call rotations, document resolutions, validate releases, and collaborate with engineering and product teams.

Provide hands-on operational support and maintenance for on-prem Blue Prism environments, troubleshoot across application, database, and OS layers, coordinate SQL Server and failover configurations, maintain Dynatrace monitoring, execute upgrades, and act as trusted client technical contact.

As a Clinical Project Manager II, you will oversee execution and delivery of clinical studies, manage vendor activities, and track project progress, focusing on oncology and hematology trials.