Virtual Assistant

Posted 6 Hours Ago
7 Locations
In-Office or Remote
18K-24K Annually
Entry level
Information Technology • Machine Learning • Security
The Role
Support the CEO and US-based managers with calendar management, executive travel coordination, meeting scheduling, inbox support, communications, expense tracking, and urgent administrative requests. The role requires coordinating flights, accommodations, transfers, itineraries, and last-minute changes across Eastern and UK time zones in a remote contractor environment.
Summary Generated by Built In
Our Story

Pointr is the market leader in Indoor Mapping, Location, and Analytics, and the inventor of AI-based map production. Its innovative (20+ patents) Pointr Maps™ platform is used by millions of users across offices, retail locations, airports, hospitals, and more every month.

As the top choice of Fortune 100 customers, with billions of sq ft. deployed globally (30+ countries), Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership, Harmony, and Scale, and we look for Passionate, Kind, and No-Ego team members to join the team.

Role Overview

We are looking for a highly organized, proactive, and extremely responsive Virtual Assistant / Executive Assistant to support our CEO, with a strong focus on managing travel for our US-based managers, in a fast-paced, global environment. The most important part of this role is travel coordination / management (e.g., booking and updating flights, arranging accommodation, and organizing pick-ups). This role is ideal for someone who thrives in high-pressure situations, enjoys managing complex schedules, and can handle travel and meeting coordination with strong attention to detail.

This is a remote contractor/freelancer role requiring availability aligned with Eastern Time (ET) and the UK Time Zone.

Key Responsibilities
  • Calendar management: Manage and optimize the CEO’s calendar across multiple time zones (ET/UK), including prioritization, scheduling, rescheduling, and conflict resolution

  • Travel coordination / management (most important part of the role): Book and update flights, arrange accommodation, and organize pick-ups/transfers for the CEO; ideally also manage travel for all US-based managers, who travel frequently, including itineraries and last-minute changes

  • Coordinate internal and external meetings with executives, partners, and customers

  • Organize and manage executive travel (flights, hotels, transfers, itineraries, last-minute changes)

  • Handle inbox/email support, including professional drafting and follow-ups

  • Support communication and coordination via Slack, WhatsApp, email, and calls

  • Assist with expense tracking, receipts, and basic administrative support

  • Handle urgent requests quickly and efficiently with strong attention to detail

Required Qualifications
  • Proven experience supporting senior executives as a Virtual Assistant / Executive Assistant

  • Strong experience with calendar management and scheduling across time zones

  • Strong experience in executive travel coordination (international travel preferred); experience managing travel for multiple executives at once

  • Excellent written and verbal communication skills in English

  • Highly responsive, reliable, and able to manage urgent last-minute changes

  • Strong organizational skills with close attention to detail

  • Availability aligned with Eastern Time Zone (ET) and/or UK Time Zone

Tools & Software You Will Use
  • Google Workspace (Gmail, Calendar, Docs, Sheets, Drive)

  • Slack / WhatsApp

  • Microsoft Teams / Zoom / Google Meet

  • Travel booking tools (Google Flights, Expedia, Booking.com, etc.)

  • Brex (expense management & receipts)

Compensation: $1,500 - $2,000 monthly salary.

#LI-DNI

Skills Required

  • Proven experience supporting senior executives as a Virtual Assistant or Executive Assistant
  • Strong experience with calendar management and scheduling across time zones
  • Strong experience in executive travel coordination
  • International travel coordination experience
  • Experience managing travel for multiple executives simultaneously
  • Excellent written and verbal communication skills in English
  • Highly responsive and reliable with the ability to manage urgent last-minute changes
  • Strong organizational skills and close attention to detail
  • Availability aligned with the Eastern Time Zone and/or UK Time Zone
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The Company
HQ: New York, NY
86 Employees
Year Founded: 2014

What We Do

Pointr is a global leader in indoor location. Pointr technology uses machine-learning techniques to create the best performing and the most scalable indoor location technology available today. Pointr Maps platform enables location-based services such as digital mapping, navigation, location tracking, geofencing, and powerful location-based analytics. Pointr’s information security is ISO 27001 and ISO 27017 certified and approved by Cisco, Microsoft, Siemens, Extreme Networks, CBRE, ISS, DHS, and many others. We work with major customers in healthcare, smart workplace, retail, and aviation across North America, Europe, and Asia, including UCHealth, the U.S. Department of Homeland Security, U.S. Airports (Washington Regan and National), two major U.S. Airlines and one of the major U.S. department store retailers. To date, Pointr is live in thousands of venues with more than 2 million unique daily sessions and powering geolocation for 25 million people globally. Visit www.pointr.tech to find out more about Pointr Maps platform.

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