Top Operations & Support Jobs in Las Vegas, NV

Provides technical product and application support for vinyl films, adhesives, laminates, tapes, and related materials. Recommends products, troubleshoots application issues, performs hands-on testing, supports complaints and RMAs, documents findings, and collaborates with Quality, R&D, Product Management, Production, and Sales. Creates technical training and resources, supports demonstrations and trials, and participates in continuous improvement. The role operates in office and manufacturing environments with occasional customer-related travel.

Provides timely, accurate customer support through phone, in-person, and online channels. Resolves routine and complex inquiries, complaints, transactions, and claims while educating customers about products and services. Documents interactions, identifies trends, escalates systemic issues, maintains service standards, and supports sales representatives as needed. The role requires knowledge of customer service procedures, multiple software applications, internet tools, payment processing, eligibility, orders, and claims. Work may include varied shifts, weekends, holidays, and occasional overnight travel.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.

Supports global revenue operations through territory and quota planning, KPI reporting, performance analysis, dashboard development, AI-enabled workflow improvements, deal desk execution, CRM governance, and commercial process optimization. Partners with Sales, Marketing, Customer Success, Enablement, and Finance to improve productivity, data quality, and operational effectiveness.

Provides strategic and operational leadership for institutional and programmatic accreditation, state authorization, licensure compliance, and regulatory reporting. Serves as the institution’s liaison to WSCUC and other accrediting agencies, oversees more than 30 programmatic accreditation relationships, coordinates site visits and submissions, monitors regulatory changes, advises executive leadership, and supervises accreditation, licensure, and state authorization staff.

Leads enablement tooling strategy, tool rollouts, training, change management, field readiness, platform optimization, AI capability adoption, knowledge systems, feedback loops, and content governance. Partners with technical and product teams to improve tool adoption, workflow standardization, field effectiveness, and real-time insights across the enablement technology stack.

Provide remote and on-site technical support for Ciena telecommunications products, including on-call coverage. Diagnose complex network issues using debugging tools, lab research, and root cause analysis. Escalate incidents and communicate field concerns across Design, Supply Chain, Quality Assurance, Product Management, Publications, and Training teams. Create and maintain technical documentation, knowledge-base articles, and field service bulletins while contributing to customer issue resolution and knowledge sharing.

Provides high-volume customer support to maintain resale certificate compliance across state regulations. Assists customers with renewals and forms, answers questions, processes account updates, routes inquiries, coordinates with Sales and Credit teams, maintains customer systems, and meets monthly renewal deadlines. Requires strong communication, organization, attention to detail, and independent work habits.

Supports quoting and order management for assigned accounts, responds to customer requests, manages product and partner processes, validates configurations, tracks orders, prepares reports, identifies upsell opportunities, and mentors new sales operations employees.

Provides remote technical support for Absorb LMS clients through phone, chat, email, and desktop sharing. Responsibilities include troubleshooting, investigating root causes, documenting issues, managing response expectations, researching solutions, and communicating clearly with clients and internal teams. The role requires strong customer service, technical problem-solving, time management, and the ability to explain technical concepts simply.