Top Senior Level Operations & Support Jobs in Las Vegas, NV

Support C-suite executives by managing complex calendars, travel, communications, meetings, and confidential initiatives. Oversee Chicago office operations, including facilities, supplies, conference room technology, vendors, access control, visitor check-ins, events, hospitality, mail, shipments, basic onsite IT support, and administrative filings. Use productivity platforms, scheduling tools, and AI-powered assistants to streamline workflows. The role requires strong judgment, initiative, discretion, communication, and adaptability in a fast-paced hybrid environment.

Reviews automatically segmented English audio transcripts at the individual-word level. Verifies word boundaries, spoken text, and transcription accuracy; corrects errors; splits, merges, removes, or adds segments; and applies transcription conventions consistently. The role requires reviewing complete audio files, making careful judgments on difficult speech, and maintaining high accuracy and quality standards. Work is fully remote and freelance, with potential progression to reviewer or adjudicator responsibilities.

Manage service delivery for a life sciences-focused MSP pod, overseeing support staff, service quality, SLAs, ticketing, billing accuracy, utilization, capacity planning, escalations, client reviews, onboarding, documentation, and continuous improvement. Ensure delivery aligns with HIPAA, HITECH, GxP, and FDA 21 CFR Part 11 requirements. Coach technical staff, coordinate incident communications, improve PSA workflows, and partner with client executives and customer success managers.

Provides senior technical leadership for IT support and operations in a remote healthcare technology environment. Owns complex escalations, incident resolution, root cause analysis, endpoint and identity administration, onboarding and offboarding, vendor escalations, documentation, automation, and reliability improvements. Coaches support staff, develops scalable processes, partners with Security, Compliance, Engineering, Product, and clinical teams, and communicates clearly during high-impact incidents affecting clinical workflows.

Lead business operations and cross-functional special projects for Cresta’s AI Agents team. Own team reviews, OKR reporting, knowledge management, scaling processes, hiring operations, and internal tools. Drive initiatives across product, go-to-market, and deployment operations from concept through proof of concept. Support AI Agent brand growth through content and thought leadership. The role requires strong operational, strategic, communication, and execution skills in a high-growth technology environment.

Own the systems, data, forecasting, and processes powering the SaaS go-to-market engine. Responsibilities include optimizing HubSpot and the broader revenue technology stack, improving attribution and data quality, managing PLG-to-sales-assist funnels, developing forecasts and scenario models, automating lead-to-cash and renewal workflows, building dashboards, supporting pricing and packaging tests, and aligning Marketing, Sales, Customer Success, Product, Payments, and Finance around revenue growth.

The Chief of Staff will partner with the co-founder and leadership team to scale internal operations across a rapidly growing philanthropic organization. Responsibilities include running OKRs, KPI dashboards, operating rhythms, leadership meetings, decision-making processes, internal systems, AI-enabled tooling, communication norms, knowledge management, strategic initiatives, and occasional partner support. The role requires proactive problem-solving, strong execution, clear communication, comfort with ambiguity, and approximately seven or more years of relevant experience.

Administer and configure SAP Concur Travel & Expense, including workflows, policies, audit rules, reporting, integrations, and corporate card programs. Troubleshoot system issues, maintain data integrity, support upgrades, and analyze spending for compliance and savings. Provide user support, documentation, training, onboarding, and coordination with Finance, HR, IT, Procurement, SAP Concur support, and technical teams.

Supports daily multi-asset trade operations, FIX connectivity, client onboarding, certification, testing, regulatory reporting, and issue resolution. Troubleshoots order and execution flows across applications, networks, Linux environments, and external systems. Monitors sessions, reviews logs, investigates latency and routing issues, supports circuit migrations and failovers, and coordinates incident resolution. Serves as a client contact while documenting issues, following up on root causes, and escalating complex matters. Mainframe and TSO/ISPF familiarity are preferred.

Own the end-to-end B2B2C enrollment funnel for Customer Success, including reporting, data modeling, funnel metrics, dashboards, attribution, and operating cadences. Identify data and process gaps, deliver decision-ready recommendations, lead stakeholder reviews, and drive cross-functional improvements across Operations, Customer Success, Marketing, and Engineering. Lead annual Customer Success planning for capacity, territories, quotas, incentives, roadmaps, and targeting.