Top Operations Jobs in Kansas City, MO

Monitor and respond to snow-service requests, coordinate with service partners, track and document open cases, escalate urgent issues, provide shift handoffs, and communicate professionally with clients and internal teams during winter weather events. This temporary seasonal role requires flexible coverage, including evenings, overnights, weekends, holidays, and active weather events.

Analyzes revenue operations data using Salesforce, NetSuite, and Excel to support pipeline forecasting, financial reporting, budgeting, dashboards, and executive decisions. Responsibilities include data validation, modeling, variance analysis, workflow improvement, and cross-functional collaboration with Finance, Accounting, Business Development, and Salesforce administration. The remote role requires periodic travel to company sites, up to 10%.

Entry-level, 24-month rotational program across life insurance and annuity operations. Associates gain experience throughout the policy lifecycle, communicate with policyholders and business partners, support daily workflows, analyze processes, recommend improvements, and present data-driven findings. The program emphasizes leadership development, accuracy, collaboration, customer focus, and preparation for a full-time operational role.

Leads the revenue operations function supporting sales, marketing, and customer success. Owns sales planning, forecasting, GTM systems, CRM data governance, compensation support, pricing insights, reporting, dashboards, and performance analytics. Partners with leadership to improve funnel efficiency, operational scalability, data quality, and revenue predictability while managing the revenue operations team, budget, and vendor relationships.

Execute and monitor promotional programs from setup through closeout, including offer configuration, quality assurance, launch coordination, calendar management, performance tracking, issue escalation, and reporting. Partner with CRM and Marketing teams to align campaign requirements and improve repeatable operational processes. Use data, reporting, and workflow tools to evaluate revenue and sales performance and identify automation opportunities.

Supports fundraising data operations by managing CRM synchronization and ETL processes, maintaining data integrity, developing reports and extracts, troubleshooting integrations, processing duplicates and updates, configuring Salesforce and donor technology platforms, and documenting data flows and quality standards. The role serves as the primary data support contact for advancement teams and collaborates with finance, development, marketing, and technology teams.

Investigate and resolve card, ACH, and mobile deposit disputes while managing chargebacks within regulatory and network deadlines. Analyze suspicious activity, transaction histories, behavioral patterns, and customer data to identify fraud and mitigate losses. Document clear, audit-ready determinations, apply payment rules accurately, and contribute to process improvements, risk management, and technology-enabled operational efficiency.

Supervise daily operations of a seasonal tax office, including staffing, scheduling, customer service, compliance, return accuracy, reporting, and documentation. Recruit, onboard, train, coach, and evaluate employees. Monitor performance metrics, resolve client concerns, maintain a professional office environment, and execute local marketing and community outreach initiatives. The role requires leadership, tax-operation compliance, and availability during evenings and weekends in peak season.

Supervises daily operations for a tax office, including staffing, scheduling, customer service, compliance, performance reporting, documentation, and seasonal employee development. The role monitors tax return accuracy, resolves client concerns, supports recruitment and onboarding, executes local marketing initiatives, and serves as the liaison between office staff and regional leadership. Evening and weekend availability is required during peak tax season.

As Director of Network Operations, you will oversee operational management, process development, employee training, and financial performance while ensuring customer satisfaction and strategic growth.

Supervises daily operations of a seasonal tax office, including staffing, scheduling, customer service, compliance, return-preparation accuracy, reporting, and documentation. Leads recruitment, onboarding, training, and performance management for office staff. Executes local marketing and community outreach initiatives, resolves client concerns, and ensures adherence to company procedures and applicable tax regulations. Requires evening and weekend availability during peak season.

This internship provides training in direct-to-consumer finance, Personal Financial Solutions, and Client Operations. Responsibilities include supporting client-facing and back-office functions, delivering transactional and service excellence, conducting research and problem solving, attending meetings and training, and collaborating with internal teams and business partners. The role is onsite in Kansas City and designed for currently enrolled undergraduate students seeking financial services experience and potential full-time opportunities after graduation.

Own customer-facing operations across data suppliers and AI labs, including activation, engagement, onboarding, contract and platform issue resolution. Build trust through customer conversations, coordinate internal blockers, and convert recurring feedback into improved processes, platform capabilities, communications, and lightweight workflow systems. The role requires strong judgment, organization, follow-through, CRM familiarity, and comfort working independently in a fast-paced startup environment.

Supports Kiva U.S. loan operations by screening applications, assisting borrowers during fundraising, managing delinquency, improving processes and infrastructure, collaborating with partners, analyzing data, collecting borrower stories, and enhancing training resources. The role is a six-month, part-time remote volunteer internship supporting entrepreneurs and cross-functional program initiatives.

Build and lead Polymarket’s Tier 3 in-house support organization from the ground up. Responsibilities include hiring and coaching specialists and leads, managing escalations, complaints, and DeFi support queues, defining tiered escalation paths, monitoring service levels and customer metrics, handling sensitive policy exceptions, and partnering with Compliance, Product, and Engineering to improve policies and products.

Own the global operating strategy for Airbnb’s hotel supply optimization program. Develop pricing, discount, segmentation, reporting, forecasting, incentive, and performance frameworks for Account Management teams. Analyze data, build models, identify adoption and performance opportunities, and provide recommendations to senior leadership. Partner cross-functionally with Account Management, Product, Marketing, Analytics, Finance, and regional teams to improve hotel supply quality, revenue, and program adoption worldwide.

Lead revenue operations strategy, CRM architecture, forecasting, capacity and quota modeling, reporting, AI tooling adoption, and GTM operating cadence. Serve as a strategic advisor to the CRO, drive cross-functional initiatives across Sales, Marketing, and Finance, and build a scalable RevOps team. The role requires hands-on Salesforce administration, AI-to-CRM integration, data modeling, field interventions, and measurable improvements in sales execution.

Manages Salesforce administration, CRM data integrity, reporting, dashboards, process automation, and revenue operations analytics. Partners with Sales, Finance, and BI on integrations, data enrichment, and reporting infrastructure. Supports sales enablement through troubleshooting, training, office hours, documentation, and user guidance. The role also identifies scalable process improvements and translates operational data into actionable business insights.

Fractional Revenue Operations Manager responsible for daily sales operations and a major GTM systems transformation. The role includes migrating Zoho CRM to Odoo, building AWS Partner Central ACE and CPPO integrations, automating lead routing and renewal workflows, supporting cloud marketplace sales, and developing executive revenue dashboards. The engagement is capped at 15 hours weekly and requires independent execution, CRM migration expertise, REST API and webhook knowledge, and B2B SaaS RevOps experience.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Leads research operations across a complex portfolio by building prioritization, tracking, communication, publication, evidence repository, vendor, data, budget, and workflow systems. Partners with senior research leaders to improve accountability, visibility, sequencing, and execution. Synthesizes internal and external research evidence into actionable recommendations, standardizes operating processes, manages cross-team functions, and develops scalable infrastructure and team capacity without owning individual research projects.

Supports the Policy Team through executive assistance, project coordination, meeting and special-event management, expense reporting, data and information management, reporting, contracts and budget support, communications, and administrative process improvement. The role coordinates stakeholders, tracks action items, manages schedules and logistics, ensures policy compliance, conducts research and analysis, and supports workflow improvements across teams.

Leads the transformation of Sophos’s pricing operations by building a centralized function, establishing pricing governance and review cadences, developing AI-assisted competitive and discount analysis capabilities, and aligning pricing across SecOps and Network Security. The role provides executive market visibility, defines performance metrics, supports organizational change, and builds a high-performing team serving sales, finance, and customer-facing stakeholders.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.