Top Operations Jobs in Kansas City, MO

Serve as primary client liaison for the forensics lab: schedule and host scoping calls, coordinate stakeholders (sales, PM, examiners), perform documentation and QC for forensic tickets, provide status updates, collect client feedback, and act as backup to the Forensics Operations Manager.

Manage end-to-end annuity new business transactions including complex case processing, application entry, requirements management, funding, issuance, and contract delivery. Communicate with financial professionals, resolve exceptions, mentor peers, support quality and process improvements, and use Microsoft 365 and AI tools to enhance productivity and documentation in a remote environment.

Provide administrative and operational support to workers' compensation adjusters by setting up and maintaining claim files, processing transactions, responding to inquiries, coordinating outreach, preparing documentation, supporting litigation, and ensuring accuracy and compliance using claims platforms.

Manage and configure Salesforce and related revenue systems to support Sales, Marketing, CX, and Merchant Success. Build automation, maintain data integrity, troubleshoot integrations, produce reporting and dashboards, document processes, and train revenue teams to improve operational workflows and forecasting.

Lead and scale card operations for Sunbit's card platform, owning Fiserv/processor relationships, program delivery (launches, migrations, fraud, collections), vendor/network management, team leadership, P&L oversight, regulatory compliance, and operational improvements to drive scalability and efficiency.

Lead operational oversight of advertising execution across Meta, troubleshoot delivery and API issues, investigate platform and policy changes, collaborate with Product to improve tooling and automations, triage incidents with Customer Success, and manage offshore operations teams to ensure consistent performance and communication.

Lead revenue operations for GTM at a scaling AI company: define GTM architecture, run annual planning, design incentives and quotas, own GTM systems roadmap and data governance, eliminate manual processes via automation, partner on forecasting and financial controllership, and hire and lead a small ops team.

Manage GTM data quality and CRM records, triage and resolve revenue/team requests, implement automations and process improvements, analyze performance metrics, collaborate with sales and cross-functional teams, and create documentation and training for RevOps tools and best practices.

Own end-to-end commission and compensation administration, SPIFF program governance, BRD authoring, sprint board coordination, vendor/license administration, and recurring reporting across Salesforce, Metabase, and Snowflake while supporting attribution audits and ad-hoc data requests.

Investigate and resolve payment reviews and operational exceptions across multiple payment rails, communicate with customers and financial partners, escalate fraud/compliance concerns, maintain case records, improve processes and tooling, and help launch new payment capabilities.

Lead a small team to reconcile partner lead and case data into Salesforce, drive document collection from external law firm partners, sequence and manage recurring workstreams, coach and hold team members accountable, and provide executive-ready status and data-backed recommendations to solve process gaps.

Lead insurance operations team to drive service excellence for financial advisors through reporting, escalations, process improvements, project management, cross-functional collaboration, and people leadership to ensure consistent, high-quality operational performance.

Manage daily operations for Tri-Share and SubPool programs, improve workflows and systems, partner with Product and Engineering to prioritize platform enhancements, use data and AI to automate repetitive work, and support launches, escalations, and cross-functional growth.

Coordinate IT operations including executive administration, IT finance (budgeting, invoicing, reconciliations), procurement and vendor management, hardware logistics, and GRC activities (SOC 2, ISO 27001 audits, evidence collection, policy and risk tracking). Serve as liaison between IT, finance, legal, auditors, and vendors to keep processes running smoothly and ensure compliance and visibility for leadership.

Drive high-priority cross-functional initiatives, partner with leadership to solve product and business challenges, build teams/processes, research markets and opportunities, and deliver operational improvements and measurable business outcomes in a fast-moving environment.

Oversee regional inspection operations, recruit and manage full-time and contract inspectors, ensure adherence to policies and SLAs, collaborate with sales and product teams, train and mentor staff, perform field inspections 1-2 days weekly, act as reserve inspector, and drive continuous process improvements to meet regional targets.

The Transformation Manager drives operational change in corporate restaurants, partnering with teams to improve compliance, execute initiatives, and support new openings.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

The Director of Revenue Operations will optimize sales strategies, align cross-departmental functions, oversee sales processes, manage CRM integrity, and lead a team to boost performance and revenue growth.

Manage supplier product, pricing, and content across systems; support new product launches and removals; investigate and resolve pricing and operational issues; maintain supplier relationships and CRM records; support compliance, reconciliation, and reporting; use AI to optimize repetitive tasks.

Own and optimize the end-to-end revenue systems ecosystem (HubSpot, GTM stack), improve CRM data integrity, build predictive forecasting and KPI frameworks, run deal desk reviews, and translate GTM strategy into scalable cross-functional processes to support Sales, CS, Marketing, Partnerships, Finance, Product, and Engineering.

The Manager of Strategic Operations will support the COO in operational infrastructure, technology, financial operations, and strategic coordination, ensuring effective execution of initiatives.

Responsible for redesigning mortgage operations, improving efficiency with emerging technologies, and collaborating across teams for a scalable operating model.

Lead and optimize sales processes, territory planning, RFP and Bid Desk reviews, Salesforce enhancements, data quality, and sales tech stack. Deliver metrics, automate alerts, collaborate cross-functionally, and use AI tools to improve AE/CSM productivity and sales efficiency.

Support end-to-end audience and campaign setup in the OpenAP platform, maintain project records, reconcile systems, prepare client reports, and manage multiple operational workstreams with accuracy and timely communication. Grow responsibilities over time.