Top Operations & Support Jobs in Kansas City, MO

Handle parent support tickets in Zendesk, answering questions about schedules, billing, academics, athletics, and campus logistics. Resolve issues end to end, coordinate escalations, maintain accurate ticket tagging and macros, identify recurring problems, and communicate clearly and warmly. The role requires reliable full-time coverage during U.S. Central Time business hours and includes using AI tools to improve response efficiency.

Own and optimize the companys internal systems ecosystem by auditing tools, defining systems architecture, driving integrations and automation, improving data integrity and reporting, increasing end-user adoption, and embedding AI capabilities to streamline workflows and boost efficiency across Sales, Marketing, Product, People, and Finance.

Owns CIQ’s HubSpot CRM and broader revenue operations technology stack. Responsibilities include CRM administration, data governance, pipeline and forecasting reporting, sales commission administration, deal desk and sales process governance, lead routing, contract workflows, attribution, funnel analysis, and cross-functional partnership with Sales, Marketing, Finance, and executives. The role also supports system automation, reporting accuracy, rep onboarding, quota and territory administration, and operational improvements across the revenue funnel.

General talent application for candidates interested in future opportunities at Stambaugh Ness. The company seeks professionals across compliance, government contracting, tax, technology, cybersecurity, data solutions, ERP, growth advisory, workforce solutions, accounting, ownership transition, and mergers and acquisitions. Applications are retained for review when suitable openings become available. The company operates fully remotely and encourages candidates from diverse and nontraditional backgrounds to apply.

Answer inbound guest calls Monday–Friday 9am–5pm, warmly gather basic trip details, transfer callers to booking specialists or schedule same/next-day calls, return after-hours calls each morning, and maintain a monthly missed-call rate below 12%.

The Director of Strategic Initiatives leads the Campus Ambassador Program and oversees educational campaigns, partnerships, and strategic communications. They will develop frameworks, build partnerships, and manage teams to enhance the foundation's global impact on animal welfare and sustainability.

The Director oversees outsourced business services at 3M, ensuring performance, governance, and alignment with Global Business Services while driving efficiency and continuous improvement in BPO operations.

Owns the operational engine for instructor-led crane and rigging training programs. Responsibilities include scheduling instructors and events, coordinating customers and contractors, managing course closeouts, shipping, inventory, fulfillment, supply chain logistics, curriculum versions, product data, and system upkeep. The role ensures data integrity across NetSuite, Salesforce, and the LMS, documents scalable processes, supports on-site experiences, and drives continuous operational improvement across internal teams, vendors, and partners.

Provide system administration for Windows-based application hosting: support IIS, monitor performance and availability, coordinate security patching, assist deployments, configuration management, and infrastructure modernization in FISMA-regulated federal environments.

Lead configuration, implementation, testing, and ongoing administration of Oracle HCM and related business systems. Act as liaison between business units and IT, evaluate user needs, design solutions, support system operations, ensure data security and integrity, and contribute to process improvement and departmental budgeting.