Top Operations & Support Jobs in Kansas City, MO

Supports daily administrative and operational activities by maintaining records and spreadsheets, coordinating requests, tracking tasks and deadlines, preparing basic reports, resolving routine issues, and providing general assistance to managers and teams. The role requires strong organization, communication, follow-up, problem-solving, and the ability to work independently in a remote environment.

Freelance AI Project Reviewer evaluates learner submissions against detailed rubrics, makes consistent pass/fail judgments, and provides constructive written feedback. The reviewer collaborates with product and learning design teams to refine assessment criteria, compares human and AI evaluations for calibration, and documents reasoning to support consistency. This temporary role averages approximately 20 hours per week and requires independent work, strong written communication, and at least five years of assessment or educational feedback experience.

Provide high-level administrative support to the CEO office in a Co-CEO model: manage complex calendars, coordinate domestic and international travel (commercial and private aviation), prepare briefing materials, oversee budgets/expenses, track projects and events, and liaise with stakeholders to streamline executive operations.

Provide inbound phone support to residential and small business customers regarding alarm systems and home automation. Diagnose software and hardware issues using guided troubleshooting workflows, educate customers, de-escalate concerns, and resolve problems during calls. When needed, explain virtual service options and schedule onsite technician visits. The role requires multitasking across systems, reliable attendance, strong communication, empathy, independent work, and a quiet, distraction-free home workspace.

Schedule insurance appraisal appointments, contact policyholders through phone, SMS, and email, explain appraisal requirements, and build trust. Support homeowners with the ASSIST photo-capture app, answer technical questions, update work order statuses, prioritize assignments, meet productivity and turnaround goals, and communicate unusual situations to management.

Serves as the primary liaison between the World Trade Center Health Program and participating healthcare providers. Responsibilities include provider onboarding, training, relationship management, issue intake and resolution, portal and EFT support, cross-functional coordination, reporting, trend analysis, continuous improvement, and audit-ready documentation. The role tracks satisfaction, onboarding timeliness, case aging, portal adoption, and SLA compliance while resolving claims, credentialing, enrollment, and access issues.

The Chief of Staff partners with executive leadership to operationalize firm-wide strategy, coordinate cross-functional initiatives, manage capacity planning, oversee performance metrics, and improve leadership effectiveness. Responsibilities include facilitating executive meetings, supervising senior staff, coordinating proposal pipelines, aligning recruiting and resource plans with business development, managing organizational dashboards, supporting client and partner engagement, and leading internal communications and culture initiatives. The role is remote within the U.S. with approximately 10–15% travel.

Provide high-volume technical support through phone, chat, and email for the CE Broker SaaS platform. Troubleshoot software bugs, navigation issues, and account questions; educate customers about account options; collaborate with AI support agents; maintain ticket resolution and customer satisfaction targets; surface product feedback; and improve internal support documentation.

Remote Processing Specialist responsible for accurate data entry and validation of energy rebate requests, meeting KPIs (90%+ production, 99% accuracy), following SOPs, contributing to process improvements, and maintaining required home office and internet standards. May require split shifts, evenings, or Saturdays.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.