Top Operations & Support Jobs in Kansas City, MO

Remote Processing Specialist responsible for accurate data entry and validation of energy rebate requests, meeting KPIs (90%+ production, 99% accuracy), following SOPs, contributing to process improvements, and maintaining required home office and internet standards. May require split shifts, evenings, or Saturdays.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Leads the design, implementation, coaching, and continuous improvement of GE Aerospace’s FLIGHT DECK operating system across Software & Sustainability. Partners with senior leadership to translate strategy into operating cadences, standard work, daily management, KPI action plans, structured problem solving, value stream management, and SQDC improvements. Coaches leaders on lean methods, Hoshin Kanri, FUEL principles, 5S, kaizen, and leader standard work while coordinating reviews and organizational communication.

Provide high-volume support for small-business customers using MNTN’s self-serve advertising platform. Diagnose and resolve account, billing, navigation, campaign, and how-to issues; document tickets accurately; meet response and resolution SLAs; route escalations with context; direct customers to self-service resources; and identify recurring product issues and documentation gaps while helping establish the new Platform Support organization.

Provides empathetic client support through email, chat, and phone for benefits coverage and service issues. Resolves complex escalations, investigates complaints, educates clients on self-service resources, and follows up to ensure satisfaction. Identifies contact trends, escalates potential service issues, improves knowledge resources and support processes, and supports team onboarding through coaching and subject-matter expertise.

Paid asynchronous research study seeking currently employed K12 education leaders, administrators, and staff. Participants answer multiple-choice and short-answer questions about school operations, administrative workflows, operational challenges, and professional experiences in primary or secondary education settings.

Handle parent support tickets in Zendesk, answering questions about schedules, billing, academics, athletics, and campus logistics. Resolve issues end to end, coordinate escalations, maintain accurate ticket tagging and macros, identify recurring problems, and communicate clearly and warmly. The role requires reliable full-time coverage during U.S. Central Time business hours and includes using AI tools to improve response efficiency.

Own and optimize the companys internal systems ecosystem by auditing tools, defining systems architecture, driving integrations and automation, improving data integrity and reporting, increasing end-user adoption, and embedding AI capabilities to streamline workflows and boost efficiency across Sales, Marketing, Product, People, and Finance.

Owns CIQ’s HubSpot CRM and broader revenue operations technology stack. Responsibilities include CRM administration, data governance, pipeline and forecasting reporting, sales commission administration, deal desk and sales process governance, lead routing, contract workflows, attribution, funnel analysis, and cross-functional partnership with Sales, Marketing, Finance, and executives. The role also supports system automation, reporting accuracy, rep onboarding, quota and territory administration, and operational improvements across the revenue funnel.

General talent application for candidates interested in future opportunities at Stambaugh Ness. The company seeks professionals across compliance, government contracting, tax, technology, cybersecurity, data solutions, ERP, growth advisory, workforce solutions, accounting, ownership transition, and mergers and acquisitions. Applications are retained for review when suitable openings become available. The company operates fully remotely and encourages candidates from diverse and nontraditional backgrounds to apply.