Top Operations & Support Jobs in Kansas City, MO

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Responsible for redesigning mortgage operations, improving efficiency with emerging technologies, and collaborating across teams for a scalable operating model.

The Prior Authorization Specialist will manage prior authorization workflows, ensuring timely approvals for procedures and medications in pain management and orthopedics, while navigating payer portals and maintaining documentation standards.

As a Technical Equipment Supervisor, you will oversee the operations and maintenance of Cable Burial Tools, ensuring efficiency, training personnel, and coordinating with various departments.

Administer and maintain seller enablement platforms, handle user provisioning and support tickets, contribute to the homegrown web application (HTML/JS/Next.js/React), build dashboards and data workflows (Google Sheets/Apps Script), create automations and AI-driven efficiencies, maintain documentation and runbooks, and partner with cross-functional stakeholders.

The Senior Associate, Corporate Events will manage logistics, vendors, branding, and communication for franchise conventions and leadership meetings, ensuring a seamless event experience for attendees of large scale events.

The NetSuite Consultant will lead client subscriptions, configure and test NetSuite modules, and train end users, focusing on Suitebilling and ARM.

Manage the AMER Technical Support Engineering team owning L2/L3 escalation operations, ticket routing, and handoff quality. Coach and develop engineers, run escalation retrospectives, track escalation health metrics, and partner with engineering on tooling and LLM-assisted automation to improve resolution times and product feedback loops.

The Associate Director in MSAT - Analytical Sciences will lead the analytical support for biologics manufacturing, overseeing method validation, compliance, and operational excellence during tech transfers.

The Senior Managing Director will lead and oversee curriculum design and instructional materials development, managing projects and client relationships while ensuring high-quality standards and alignment with educational frameworks.