Top Customer Success & Experience Jobs in Jacksonville, FL

The Manager of Commercial Education oversees the training program for Caris Life Sciences, focusing on content creation, training delivery, and performance assessment to enhance the commercial team's effectiveness.

The Outbound Business Development Representative will generate new business opportunities for Bloomerang, engage potential nonprofit customers, and set qualified meetings for Account Executives while maintaining accurate sales data.

Lead SEO strategy for ecommerce clients, optimizing product discoverability and implementing audits. Collaborate with teams to drive organic growth and performance across accounts.

The SME will design an AI for Project Management curriculum, create engaging content, and inspire learners on applying AI tools effectively in project management.

Manage and grow client relationships within the investment industry, ensuring customer success while collaborating with internal teams to drive product adoption.

The Account Manager will manage client needs, handle a book of business, prepare applications, and build relationships with producers and carriers.

The Senior Customer Resolution Specialist addresses customer escalations, researches complaints, manages case inventories, and communicates solutions while maintaining documentation.

The Teaching and Learning Strategist (Psychology) at Macmillan Learning analyzes pedagogical needs, collaborates with various teams, and engages instructors to enhance courseware and digital solutions in education.

As the founding Customer Success Lead, you'll design and implement scalable support systems, drive customer engagement post-signature, lead onboarding, and ensure compliance while nurturing a growth-oriented customer relationship.

The Scaled Support Specialist diagnoses complex technical issues, communicates effectively with developers, and advocates for product improvements while staying current with the LLM ecosystem.