Top Operations Manager Jobs in Jacksonville, FL

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Supports R&D and Engineering operations through KPI reporting, data quality audits, process improvement, project coordination, and operational analytics. Identifies and implements practical AI and automation use cases, including AI agents and workflows, while improving reliability through testing, context management, human review, and governance. Partners with technical and business stakeholders to deliver measurable efficiency gains, document processes, support system integrations, and provide training and reporting to leadership.

Leads high-impact strategic initiatives within the Office of the CEO, including annual planning, OKRs, acquisition due diligence and integration, market expansion, pricing, partnerships, fundraising, and growth planning. Partners with executive leadership to develop actionable insights, align cross-functional teams, manage sensitive projects, and deliver measurable business results in a fast-paced environment.

Owns GTM operations from opportunity creation through renewal, including pipeline analytics, forecasting, Salesforce and Clari administration, AI-enabled workflow automation, data governance, customer handoffs, renewal processes, and partner operations. Builds trusted reporting, improves pipeline discipline and forecast accuracy, identifies deal and renewal risks, and partners with Sales, Customer Success, Finance, Partnerships, and executives on commercial decision-making.

Manage FUSE’s technology systems, Salesforce platforms, AI enablement, vendor relationships, and operational workflows. Responsibilities include maintaining data integrity, developing automations, training staff, implementing AI guidelines, improving cross-department processes, overseeing filings, supporting audits and employee lifecycle activities, and assisting with financial planning. The role requires strong project management, technology adoption, stakeholder collaboration, and organizational skills in a fully remote environment.

Own the marketing operations layer of Fingerprint’s revenue engine. Responsibilities include HubSpot administration, Salesforce campaign operations, ABM audience building, event and webinar lead management, nurture programs, marketing-to-Salesforce synchronization, tracking and conversion APIs, UTM governance, attribution reporting, enrichment, and scalable workflow documentation. The role is a senior individual contributor requiring hands-on B2B SaaS marketing operations experience and strong expertise in marketing automation, data quality, and revenue attribution.

Leads high-impact business operations initiatives, builds scalable processes and systems, analyzes complex data, partners with Product, Data, and Operations leaders, manages cross-functional execution, mentors team members, and builds a growing operations team to deliver measurable business results.

Partners with sales leadership to drive revenue operations across forecasting, pipeline management, scorecards, annual planning, GTM modeling, resource allocation, and strategic analysis. The role develops work plans, synthesizes findings, communicates recommendations, and supports cross-functional growth initiatives across Sales, Marketing, HR, and Finance. It requires strong process management, CRM experience, advanced Excel and PowerPoint skills, executive presentation ability, and comfort working autonomously amid ambiguity.

Own Hologram’s revenue operations function, including Salesforce administration, GTM systems, CRM-billing-finance integrations, deal desk processes, commissions, renewals automation, lead routing, and self-serve reporting. Partner with Sales, Marketing, Finance, and Engineering to improve quoting, contracting, billing accuracy, pipeline visibility, and renewals. Build the RevOps roadmap and use automation and AI agents to create scalable operational processes.

Leads a fraud operations team responsible for managing fraud losses, analyzing fraud trends, resolving complex escalations, and improving policies and procedures. Oversees investigations, risk-based decision-making, analytical projects, process implementation, performance management, hiring recommendations, compliance, and stakeholder engagement. The role supports Retail Bank Fraud Operations and represents the function with senior leadership and internal partners.

Manage part-time remote people and finance operations, including payroll, employee onboarding and offboarding, expenses, reimbursements, vendor payments, equity records, tax coordination, and financial record accuracy. The role works with accountants, tax advisers, employees, and service providers while maintaining confidential records and ensuring administrative tasks are completed accurately and on time.

Manages a business operations unit by monitoring performance metrics, improving processes, overseeing caseload distribution, ensuring compliance, developing staff, maintaining State agency relationships, resolving escalated complaints, and reporting program effectiveness to leadership.

Build and lead the company’s Revenue Operations function from the ground up. Own HubSpot, revenue data architecture, lifecycle processes, dashboards, forecasting, pipeline management, and GTM tooling. Partner across Sales, Talent, Partnerships, Finance, and Leadership to standardize processes, improve revenue visibility, support planning and compensation, and establish a scalable RevOps roadmap.

Leads Customer Experience operations across support channels and the full e-commerce lifecycle, including payments, fulfillment, subscriptions, refunds, and retention. Manages CX teams, staffing, escalations, workflows, SOPs, and performance KPIs. Uses customer and operational data to identify friction, improve efficiency, reduce contacts, and scale processes while partnering with Product, Payments, Fulfillment, Pharmacy, Clinical, and other teams.

Lead SMB revenue operations strategy and execution, manage and coach a team of analysts, prioritize and deliver cross-functional GTM projects, optimize processes and systems, and rapidly resolve operational issues to enable scalable revenue growth.

Leads operational standards, SOPs, process documentation, change management, and readiness activities across markets. Partners with IT, Legal, Compliance, Training, and Operations teams to implement system and process changes, maintain governance, support testing and workflow design, and drive consistent adoption. Uses audits, operational data, feedback, and performance metrics to identify improvements, monitor adherence, and support corrective actions.

Owns healthcare and telehealth operations across clinical, provider, pharmacy, fulfillment, customer support, and technology partners. Responsibilities include managing workflows and SLAs, resolving complex patient and partner issues, developing SOPs and playbooks, preparing launches, monitoring operational metrics, and building scalable processes in an ambiguous, regulated environment.

Own revenue reporting, dashboards, CRM data quality, funnel analysis, revenue technology, and AI-powered workflow improvements. Analyze data using Salesforce or SQL, manage tools such as Outreach, Clay, and Gong, improve go-to-market processes, and deliver actionable insights to Sales, Marketing, Customer Success, and Finance leaders.

Lead Expansion Revenue Operations by designing scalable sales processes, lead scoring, routing frameworks, funnel analytics, and AI-driven workflows. Partner with Sales, Finance, Product, and executive stakeholders to improve go-to-market decisions. Present insights to senior leaders, monitor production systems, and hire, coach, and develop a high-performing team.

Leads multiple Operations Manager teams responsible for accurate, compliant, and timely money movement transactions. Translates organizational strategy into operational plans, manages performance metrics, mitigates risk, improves processes, and strengthens client experience. Partners with Product, Engineering, Data, Legal, Sales, and Customer Success leadership while developing managers, scaling transaction operations, driving automation, and leading organizational change in a regulated fintech environment.

Own the company’s operating cadence, including management meetings, OKR and metrics tracking, board and investor reporting, risk registers, compliance calendars, and contract operations. Review standard agreements, route complex matters to counsel, maintain repositories and obligation trackers, and manage vendor onboarding and corporate records in Carta. Support strategic leadership projects, company gatherings, and decision follow-through across a remote SaaS organization.

Manage DraftKings Rewards operations by monitoring engagement, tier progression, reward utilization, and program economics. Analyze player behavior and performance data using SQL to identify improvements, validate reporting, and develop business cases. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Use AI and automation to improve workflows and analysis, and communicate recommendations to leadership.

Oversee pre-litigation operations for a personal injury law firm, managing case managers, paralegals, and team leads. Responsibilities include workload assignment, performance management, workflow optimization, SOP development, compliance, KPI monitoring, case documentation, and cross-department coordination. The role ensures cases progress efficiently from intake through litigation while maintaining quality, productivity, and client service standards.

Leads product operations and strategy for Consumer Payments, partnering with the VP and squad leaders to translate strategy into execution. Owns operational rhythms, OKRs, roadmap summits, stakeholder alignment, cross-functional workflows, AI adoption, and process optimization. Uses data, analytics, and user research to identify opportunities and support business decisions while coordinating Engineering, Product, Compliance, Finance, and other teams.

Own the GTM systems infrastructure and enablement operations, including Salesforce architecture, integrations, tool implementation, vendor relationships, support queues, onboarding, knowledge bases, and lead-to-cash process documentation. Resolve operational bottlenecks through process redesign, automation, and tooling changes while partnering with IT, Engineering, RevOps, and leadership on technical requirements and systems roadmaps.