Top Operations & Support Jobs in Jacksonville, FL

Provides phone-based support for complex consumer and small business deposit issues. Responsibilities include researching accounts, performing maintenance, resolving escalated inquiries, documenting interactions, explaining complex scenarios, meeting service levels, navigating multiple systems, and delivering positive client experiences.

General application opportunity for prospective or currently interviewing candidates at Triangle Fastener Corporation, a wholesale construction-industry distributor. Specific duties are not provided. Full-time employees receive medical, dental, vision, insurance, paid leave, holidays, disability and life insurance, and 401(k) benefits. Applicants must have a high school diploma or GED and be at least 18 years old. Construction-industry understanding is preferred but not required. Employment requires a favorable background check and pre-employment drug screen.

Provides administrative support to three Senior Directors by coordinating meetings, maintaining calendars, preparing presentations and agendas, processing expenses, arranging travel, managing supplies, supporting budgets, tracking assets and software chargebacks, and assisting with onboarding and personnel moves.

Provides Tier 1 IT support for corporate, regional, and store users. Responsibilities include triaging and resolving support requests, managing tickets and SLAs, administering user accounts and access in Microsoft 365 and Entra ID, supporting phone systems, documenting procedures, maintaining knowledge-base articles, assisting with user training, and escalating issues to higher-tier IT teams. The role also contributes to departmental projects and supports enterprise applications, reporting systems, and business technology platforms.

Provides customer service in a financial services branch while completing paid training and developing business operations and leadership skills. The role is full-time with varied evening and weekend shifts, and offers advancement opportunities into assistant and branch leadership. Candidates should be dependable, communicative, customer-focused, and able to learn new skills. Retail, restaurant, fast-food, or hospitality experience is helpful but not required.

Leads long-term workforce capacity planning for global contact center and back-office operations. Builds multi-year staffing and budget models, translates workload into FTE requirements, manages planning cycles, validates forecasts, and optimizes captive versus outsourced resources. Partners with Operations, Finance, Analytics, Talent Acquisition, and site strategy leaders. Uses WFM platforms, Excel, Tableau, SQL, and Python to perform scenario analysis, improve planning processes, maintain governance controls, and support workforce technology modernization.

Provides administrative support through calendar management, meeting and event coordination, travel and expense processing, document preparation, correspondence, database and spreadsheet maintenance, website and social media updates, telephone support, and departmental project assistance. The role requires strong organization, communication, confidentiality, attention to detail, adaptability, and proficiency with office technology and multiple systems.

Manages complex contingent workforce requisitions and serves as a consultative partner to hiring managers and staffing vendors. Responsibilities include client engagement, market and rate guidance, sourcing recommendations, reporting and dashboard development, process improvement, supplier KPI oversight, compliance, worker assignment changes, data integrity, and mentoring junior specialists.

Supports the CEO’s strategy and daily office operations through analytical problem-solving, tactical project management, executive presentations, status reporting, information flow management, and process improvements. The role coordinates competing priorities across stakeholders, synthesizes complex qualitative and quantitative information, and enables senior leaders to make timely decisions. It reports to the Chief of Staff and requires discretion, strong communication, advanced Excel and PowerPoint skills, and experience in professional services, consulting, operations, or transformation.

Conducts quality assurance audits of public housing and Housing Choice Voucher files, verifies eligibility and subsidy calculations, identifies compliance errors, tracks corrective actions, and prepares recurring scorecards and reports. The role presents findings to management, recommends process improvements, identifies training gaps, monitors data integrity, and collaborates with cross-functional teams to ensure compliance with Jacksonville Housing Authority policies and HUD regulations.