Top Operations & Support Jobs in Jacksonville, FL

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

This is a general "talent pool" posting asking candidates to share their background and interest for future corporate roles across the company. No specific duties or requirements are listed.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Provide remote executive support including calendar and travel management, call/email screening, briefing prep, vendor and project deadline tracking, document preparation, CRM data entry, and ad hoc administrative tasks.

Supports the Florida Personal Lines team with policy renewals, cancellations, lender endorsements, data entry, carrier communications, report reconciliation, and policy processing. The role requires strong communication, attention to detail, independent and collaborative work skills, and the ability to operate in a fast-paced environment. A Florida 4-40 Customer Service license is required or must be obtained.

Provide administrative support for client onboarding and case coordination: maintain confidential client records, verify and assemble documentation, manage the firm inbox, follow up on inquiries, communicate with clients and team members, assist with daily office operations (including stocking break room), and perform other assigned administrative duties.

Provides comprehensive banking service to clients in person and by phone, including deposits, withdrawals, payments, account opening and maintenance, wire transfers, debit cards, safe deposit services, notary support, and issue resolution. Ensures compliance with banking regulations and firm policies, manages operational reports, balances client satisfaction with fraud and loss prevention, supports office leadership, and identifies opportunities to refer clients to trust, investment, insurance, and treasury specialists.

Provides customer service, order entry, issue resolution, returns coordination, payment processing, collections, and accounts receivable support. Manages customer accounts, follows up on overdue invoices, documents collection activity, resolves payment discrepancies, and maintains accurate account records. The role also supports freight coordination, showroom activities, file maintenance, and front desk coverage during busy periods.

Manage agent subrogation inbox, perform chargeback audits, generate reports, process claim subrogation and rebuttals within required timeframes, update claims system, assist on claims workgroup calls, and provide cross-trained support as needed.

Welcomes visitors, manages check-ins, verifies visitor information, assists with forms and general questions, answers calls, maintains a clean front area, and uses scheduling and office technology. The role requires organized multitasking, confidentiality, teamwork, and a service-oriented attitude. One year of fast-paced service experience and a high school diploma or GED are required. Employment is contingent on a criminal background check and drug screening.