Top Operations & Support Jobs in Jacksonville, FL

Provide Tier 1 and Tier 2 technical support for Humata Health's B2B SaaS, manage ticket triage/escalation and SLAs, implement and support AI-driven tools (chatbots, routing, predictive analytics), analyze support data to identify product/process improvements, and coordinate cross-functionally to ensure timely ticket resolution and a data-driven support culture.

The Senior Business Analyst supports practice management by translating requests into deliverables, managing reporting and analytics, and overseeing business systems like Salesforce and ActiFi. Responsibilities include data governance, documentation and automation initiatives, and stakeholder communication.

This role invites candidates to submit resumes for potential positions. Passion for childhood nutrition and collaboration is essential.

Provide high-impact confidential support to C-level executives: manage complex calendars, communications, meetings, travel, and briefing materials; lead cross-functional projects; improve executive-office processes; triage issues and represent the executive with discretion to enable strategic decision-making.

The Associate Strategic Integrated Planning Manager drives cross-functional planning, crafts executive narratives, and supports integrated planning strategy initiatives in the Beauty & Wellbeing sector.

The Manhattan WMS Consultant will design, implement, and optimize supply chain solutions using Manhattan Associates' WMS, manage tasks, document requirements, and communicate effectively with clients.

The role involves strategic sourcing for indirect goods and services, overseeing supplier relationships, driving cost savings, and developing procurement strategies while collaborating with cross-functional teams.

Formic seeks passionate individuals for a rapidly growing startup in automation and robotics, focusing on manufacturing efficiency. Candidates should align with the company's mission and values.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Review account activity and approve or escalate payment requests using AI-assisted analysis. Detect suspicious activity and fraud patterns, implement regulatory requirements, recommend process improvements, document procedures, and collaborate cross-functionally to balance compliance, user experience, and scalable growth.