Top Operations & Support Jobs in Jacksonville, FL

Provides deal desk and sales operations coverage for B2B SaaS opportunities during an eight-month maternity leave term. Partners with Account Executives, Finance, and Legal to structure pricing, discounts, payment terms, contracts, and approvals. Reviews non-standard terms, maintains deal data in DealHub and the CRM, resolves commercial issues, guides sales teams through processes, and recommends improvements to Revenue Operations workflows.

Provide first-line customer and light technical support for a fintech/crypto platform via calls, chats, and email. Troubleshoot logins, transactions, wallet connections, document interactions in the CRM, escalate complex issues, and keep accurate case records while maintaining a friendly, professional tone.

Administer the enterprise Procore platform, including configuration, governance, licensing, integrations, data quality, reporting, dashboards, and user support. Lead standards, rollouts, training, change management, and process improvements across construction and facilities teams. Develop Power BI and DAX analytics, support SAP S/4HANA integrations, manage vendors, assess platform enhancements, and advise leadership on roadmap, risks, compliance, and AI-enabled capabilities. The role is fully telecommuting with travel of up to 25%.

Coordinates fellowship education programs, events, logistics, communications, learning materials, alumni resources, calendars, and operational priorities. Maintains and analyzes program data, creates basic visualizations, supports cross-functional projects, and helps deliver a strong experience for fellows and alumni.

Design, implement, and improve Monarch's leadership operating system and planning cadences. Own quarterly and annual planning mechanics, drive execution of cross-functional priorities, build documentation and artifacts to scale execution, and partner with founders and leaders to remove friction and improve decision-making.

Provide technical support for web-based platforms, hardware, software, networking, communication systems, and end-user environments. Diagnose and resolve client issues through Zoom and phone support, assist users with solutions, document procedures and standards, and contribute to IT projects and service improvements. Support includes SaaS applications, operating systems, browsers, TCP/IP, Microsoft products, macOS, and peripherals while delivering strong customer service.

Lead and operate revenue systems, owning HubSpot administration, integrations, pipeline hygiene, forecasting, deal desk/pricing, and enablement. Partner with sales, solutions architecture, finance, and legal to document GTM processes, run forecast cadence, and improve CRM adoption and data-driven pipeline reliability.

The Executive Assistant will manage calendars, support personal organization, handle client relations, maintain operational efficiency, and facilitate effective communication for the founders of Linear Agency.

Provides clerical and administrative support for claims operations, including managing files, correspondence, records, payments, data entry, mail, audits, and electronic documentation. Contacts agents and insured parties for routine coverage information, schedules medical appointments, requests wage information, orders surveillance, and completes medical status calls. The role also supports office systems, deliveries, communications, and claim-related procedures while maintaining accuracy and confidentiality.

Provides remote customer support for insurance damage claims by phone and email. Responsibilities include managing customer care tickets, resolving service issues, answering claims questions, escalating cases, following communication procedures, prioritizing work, and documenting account information. The role requires strong communication, active listening, computer proficiency, multitasking, and adaptability. Customer service experience and familiarity with insurance claims are preferred or required depending on interpretation of the posting.