Top Operations & Support Jobs in Jacksonville, FL

Conduct daily audits of healthcare documentation and operational workflows for accuracy, completeness, timeliness, and compliance. Apply standardized audit criteria, document and escalate findings, track corrective actions, identify recurring process gaps, validate quality data, and support reporting. Review AI-generated audit findings against source documentation, test updated tools, protect confidential patient information, and contribute process-improvement ideas within a remote-first health technology environment.

Provides high-level administrative support to multiple executives by managing complex calendars, coordinating meetings, booking and troubleshooting domestic and international travel, handling confidential information, supporting executive onboarding, and organizing events and offsites. The role also provides backup administrative coverage, improves processes, coordinates cross-functional stakeholders, and serves as a resource for executives and new hires in a globally distributed, remote-first environment.

Performs requirements gathering, business and data analysis, system configuration, client discovery, documentation, testing, and root cause analysis. Coordinates with clients, IT, product development, and implementation teams to meet project timelines, resolve issues, support compliance research, standardize processes, and maintain system documentation. Requires benefits or HRIS-related experience, strong Excel skills, and familiarity with SQL and databases.

Oversee operations for a portfolio of housing communities, including personnel management, leasing, financial performance, budgeting, compliance, maintenance, risk management, vendor oversight, resident satisfaction, and property inspections. The Regional Manager coaches on-site teams, monitors operational and financial results, supports marketing and retention strategies, ensures adherence to fair housing and safety requirements, and travels 25–50% for property visits, training, conferences, and other business activities.

Manages complex general liability claims across construction, crane, mining, and excess and surplus lines. Responsibilities include determining coverage and liability, setting reserves, managing litigation, preparing coverage letters and loss reports, negotiating settlements, controlling claim expenses, attending mediations and trials, analyzing claim trends, ensuring regulatory compliance, and supporting business partners and customers.

Leads up to 15 claims adjusters supporting credit-card benefit claims. Oversees adjudication, investigations, compliance, settlements, service levels, quality, productivity, escalations, coaching, performance management, and employee development. Uses performance data to improve results, supports system and process changes, contributes to audits and client meetings, and drives operational improvements in a remote, high-volume environment.

Own HubSpot and marketing operations systems, including automation, data governance, campaign execution, deliverability, reporting, integrations, lead routing, and system support. Build dashboards across HubSpot and Salesforce, troubleshoot data and integration issues, and partner with RevOps and sales. Develop and monitor AI-assisted workflows using LLMs and agents to automate repetitive processes and improve marketing efficiency.

Leads IT business process analysis, improvement, and automation for a federal risk management and administration office. Designs and maintains SharePoint and Microsoft Power Platform solutions, including Power Apps, Power Automate, and Power BI dashboards. Supports risk, audit, policy, compliance, and records management activities; prepares status reports, meeting minutes, and written communications. Applies Agile and Waterfall methods, evaluates AI productivity tools, and coordinates cross-functional automation initiatives.

Coordinate the CTO’s calendar, inbox, priorities, and executive documentation while managing marketing team activities, campaigns, creative work, technology projects, meetings, deadlines, KPIs, and action items. The role identifies bottlenecks, documents processes, reports progress to leadership, and supports collaboration across international teams and time zones. It requires strong organization, communication, initiative, and comfort with business, project management, CRM, and AI tools.

Analyze, document, and optimize organizational workflows by mapping current and future processes, identifying inefficiencies, standardizing procedures, tracking KPIs, and supporting implementation of improved methodologies and tools. The role requires process analysis experience, proficiency with diagramming and task-management tools, Excel skills, knowledge of Lean, 5S, or BPM, and conversational English fluency.