Top Operations & Support Jobs in Jacksonville, FL

Provides first-line IT support to employees by responding to tickets, troubleshooting hardware and software, managing installations and configurations, supporting credentials and access, maintaining documentation, and improving IT workflows. The role requires strong Windows and Mac expertise, network and identity troubleshooting, ServiceNow experience, endpoint and mobile device management knowledge, and excellent communication and customer service skills.

Annual subscription signup for the Emerging Leaders program. Applicants submit their information for approval and receive an emailed invoice for subscription payment once approved.

Supports and administers the Deltek Vision enterprise application, including user support, configuration, security, troubleshooting, reporting, training, documentation, data integrity, integrations, testing, and feature rollouts. The role serves as the Deltek subject matter expert, partners with vendors and enterprise applications leadership, supports process improvements and automation, and develops knowledge of related enterprise systems such as UKG and Newforma.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.

Handles workers’ compensation medical and indemnity claims from investigation through settlement and closure. Verifies coverage, determines compensability and causation, establishes reserves, manages medical bills and vendors, negotiates settlements, identifies subrogation opportunities, facilitates return to work, and ensures compliance with applicable laws and performance standards.

Governs enterprise change enablement and release management processes to support stable, compliant technology delivery. Responsibilities include risk-based change approvals, CAB facilitation, release planning, deployment coordination, audit readiness, rollback and testing oversight, CI/CD integration, production support readiness, KPI reporting, stakeholder communications, and continuous process improvement. The role also manages ITSM and release tooling, supports major incidents and emergency changes, and collaborates with engineering, QA, operations, security, business stakeholders, and auditors.

Provides customer support via email, chat, and phone for home-buying and real estate brands. Responsibilities include understanding customer needs, troubleshooting issues, creating and assigning leads, following support scripts, escalating concerns, and maintaining a high-quality customer experience. This is a remote 1099 contract role scheduled within operating hours from 7 AM to 7 PM Central time, seven days a week.

Provides entry-level technical customer support for Deluxe software, monitoring application queues, managing support tickets within SLA guidelines, documenting customer interactions, resolving client cases, and communicating updates. The role requires basic troubleshooting, scripting, software and product knowledge development, and participation in collaborative case-resolution activities.

Montauk Capital invites undergraduate candidates to share resumes and areas of interest across venture building, venture investing, platform operations, and portfolio company roles. The firm will contact applicants when a suitable opportunity becomes available.

Provides deal desk and sales operations coverage for B2B SaaS opportunities during an eight-month maternity leave term. Partners with Account Executives, Finance, and Legal to structure pricing, discounts, payment terms, contracts, and approvals. Reviews non-standard terms, maintains deal data in DealHub and the CRM, resolves commercial issues, guides sales teams through processes, and recommends improvements to Revenue Operations workflows.