Top Tech Jobs & Startup Jobs in Jacksonville, FL

Provides escalated technical customer support for the vAuto product through phone and online channels. Troubleshoots hardware, software, access, and data issues; resolves routine to moderately complex problems; escalates difficult cases; documents inquiries and resolutions; follows up with customers; and collaborates with technical experts and cross-functional teams. Preferred experience includes SQL or XML investigation, Salesforce case logging, and Genesys PureCloud.

Leads content strategy, SEO, GEO, editorial, creative, social, and content operations for Kelley Blue Book and Autotrader. Oversees approximately 50 professionals, enterprise content technology, vendors, budgets, performance metrics, multimedia production, and organizational transformation. Partners with executive stakeholders across sales, advertising, marketing, product, engineering, and communications to grow audiences, improve organic visibility, support monetization, and drive business outcomes across two automotive brands.

Lead UKG configuration and administration for timekeeping, accruals, attendance, scheduling, and integrations across the enterprise. Partner with HR teams and technology stakeholders to gather requirements, design solutions, implement enhancements, ensure compliance with labor rules, and support M&A and digital HR initiatives. Provide testing, troubleshooting, and operational support for UKG environments.

Own and optimize the enterprise workforce management platform, including forecasting, scheduling, staffing, intraday performance, shift and PTO bidding, and schedule adherence. Analyze workforce and operational data, identify root causes, create trend and productivity reports, model ROI, and recommend staffing improvements. Partner with analytics and operations leaders, mentor real-time analysts and schedulers, and drive efficiency across service and clinical operations.

Manage complex enterprise deals, approvals, pricing exceptions, contractual packages, revenue recognition adherence, and deal processes. Partner with sales, customer success, executives, and cross-functional teams to structure deals, resolve terms and order-processing issues, enforce Deal Desk guidelines, and improve go-to-market efficiency. The role requires expertise in Salesforce, experience with complex non-standard enterprise transactions, and strong communication in ambiguous, fast-paced environments.

Leads business value consulting for major technology sales opportunities. Builds customer-specific business cases, translates product capabilities into financial and operational outcomes, presents ROI and value propositions to executives, and guides sales teams in value-based selling. Develops value measurement methods, trains sales and cross-functional teams, partners with product and marketing, and reports on the impact of value consulting on sales performance.

The Account Executive will develop and close business with large enterprise clients, managing relationships and driving revenue growth across several industries. Responsibilities include prospecting new clients, leveraging executive relationships, resolving issues, utilizing technical resources, and meeting sales targets while keeping informed on market trends.

Design, deploy, automate, and support large-scale cloud network infrastructure across AWS, Azure, and GCP. Manage firewalls, Kubernetes networking, VPNs, DNS, BGP, monitoring, infrastructure as code, and network performance. Lead technical roadmaps, design reviews, troubleshooting, engineer onboarding, and team direction while participating in on-call support and occasional travel.

Conduct third-party security assessments, evaluate vendor controls, document risk findings, and automate governance workflows using Python and coding tools. Configure integrations across ticketing, GRC, and vendor-management platforms; develop risk dashboards and reporting; and partner with Procurement, Legal, Engineering, IT, Compliance, and Privacy. The role also supports security governance process improvements and applies frameworks including NIST, ISO 27001, SOC 2, and PCI DSS.

Leads Affirm’s global People Business Partner and Employee Relations functions, setting their strategy and operating model. Advises executives on workforce strategy, organizational design, talent planning, succession, performance, and change. Oversees complex employee relations matters, investigations, and conduct issues while partnering with Legal on employment risk. Builds high-performing teams and uses workforce and ER insights to improve organizational health and business performance.

Own end-to-end go-to-market motions for a product line or segment, including rollout design, enablement, field playbooks, adoption tracking, and performance analysis. Translate product and pricing inputs into actionable commercial strategies, collaborate with Product, Marketing, Sales, Legal, and Pricing, identify launch risks, and recommend improvements based on customer and field feedback.

Analyze billing patterns, healthcare claims, and complex datasets to identify anomalies, audit data integrity, and support Trust and Safety initiatives. Build risk-monitoring pipelines and compliance dashboards using SQL, Python/R, and visualization tools. Translate technical findings into risk assessments for legal, compliance, and executive partners while developing safeguards to protect patients, regulatory standing, and platform operations.

Develop scalable platforms, services, and internal tools for Revenue Cycle Management, supporting payments, claims submission, and operational workflows. Partner with engineering, product, design, operations, and business stakeholders to improve efficiency, reliability, and cost effectiveness. Drive software development through planning, execution, measurement, maintenance, and continuous improvement while supporting responsive, secure, and highly available systems.

Drive iManage’s strategic Microsoft partnership by executing global co-sell and joint go-to-market programs. Build Microsoft field relationships, deliver enablement, expand marketplace participation, develop AI and Copilot initiatives, and track pipeline, revenue, and partner-sourced leads. Support business reviews, standardize engagement processes, and improve partnership efficiency and scalability across regions.

Manage end-to-end paid social campaigns for Zeta clients across Meta, TikTok, Pinterest, and Snapchat. Responsibilities include campaign setup, optimization, pacing, performance analysis, audience targeting, bid and budget management, and pixel implementation. Serve as the primary client contact, provide actionable campaign insights, and leverage Zeta’s Data Cloud to expand audiences. The role requires strong quantitative, communication, and paid media expertise.

The Product Designer will create clear, scalable experiences for complex B2B enterprise software. Responsibilities include owning end-to-end feature design, developing workflows, wireframes, prototypes, and UI specifications, conducting user research, applying accessibility standards, and partnering with Product Management, Engineering, QE, and other teams. The role requires translating user insights into effective solutions, communicating design rationale and tradeoffs, and ensuring designs are feasible, consistent, and high quality.

Sell Imprivata access and security solutions to mid-enterprise healthcare accounts in the Northeastern US. Generate new business, manage account strategy, demo products, negotiate and close deals, expand existing accounts, maintain forecasts in Salesforce.com, and collaborate with internal teams and solution engineers. Up to 50% travel.

Create and maintain technical knowledge articles, troubleshooting guides, runbooks, decision trees, and training materials to improve support case resolution. Partner with SMEs, analyze case trends, capture repeatable troubleshooting workflows, maintain content quality, and prioritize a backlog of enablement requests to enhance Support efficiency and escalation accuracy.

Own customer technical implementations from commitment through the first 30 production days. Lead discovery, integration design, API and data troubleshooting, configuration, testing, UAT, launch, and stabilization. Coordinate USPS, postal, logistics, and commingling partner requirements while translating customer needs into technical plans and engineering requirements. Use development and AI coding tools to build utilities, automate implementation work, and resolve issues directly. The role requires regular travel to customer and partner locations and supports complex physical-mail workflows.

Drive new business in Mid-Market and Enterprise accounts for a direct-mail SaaS platform. Own full sales cycle, build pipeline with outbound outreach, engage executive stakeholders, lead RFP/RFI responses, collaborate with Solutions/Product/Marketing, deliver technical discovery and demos with Solutions Engineers, negotiate enterprise contracts, and run territory strategy within a POD structure to drive adoption, expansion, and renewal.

Manage a high-volume SMB/MM post-sales portfolio to retain and grow customers through renewals, upsell/cross-sell, programmatic adoption campaigns, forecasting, risk mitigation, and cross-functional collaboration to drive product adoption and minimize churn.