Top Tech Jobs & Startup Jobs in Jacksonville, FL

Design, build, and operate distributed platform services and APIs using TypeScript and Go. Improve scalability, reliability, observability, and cost efficiency; develop data-intensive workflows and event-driven pipelines; manage SLIs/SLOs, incident response, CI/CD, and production releases. Partner with product teams on end-to-end delivery, write design documents and tests, and participate in on-call rotations for large-scale systems.

Designs and operates cloud foundations across AWS and GCP, including governance, identity, access controls, infrastructure as code, security primitives, networking, resource inventory, billing visibility, and self-service tooling. The role combines production software engineering, hands-on operations, monitoring, troubleshooting, documentation, and on-call ownership while enabling engineering teams to provision infrastructure safely and independently.

Manage full-cycle recruiting, candidate pipelines, interview coordination, onboarding, employee lifecycle administration, HR recordkeeping, policy maintenance, and employee communications. Serve as first point of contact for HR questions, improve HR processes, and support a distributed workforce.

Provide Tier 2/Tier 3 technical support for Infios TMS customers by investigating application, configuration, data, and integration issues. Analyze logs and system data, troubleshoot APIs and data exchanges, validate resolutions, manage support cases within SLAs, document solutions, escalate complex problems, maintain knowledge resources, and mentor analysts. The role is fully remote, Monday through Friday, with flexibility based on coverage.

Manage a portfolio of mid-market and strategic SaaS customers, owning contract renewals, retention, revenue expansion, business reviews, and relationship growth. Partner with Construction Success and cross-functional teams to solve customer needs and deliver scalable engagement. Identify referrals and new opportunities while providing consultative, high-touch service. Success requires sales experience, strong communication and presentation skills, project coordination, organization, and a metrics-driven approach.

Own end-to-end product design for a complex enterprise security platform, including vulnerability workflows, data-dense interfaces, permissions, governance, dashboards, and administration. Partner with Product and Engineering from discovery through delivery, conduct research, use analytics, evolve the design system, and apply AI tools in design and product workflows. Provide limited brand and marketing design support while helping establish design practices and potentially grow the design team.

Develops and maintains relationships with premium and high-end gaming and resort patrons to generate gaming and non-gaming revenue. Hosts guests, coordinates resort services, handles complaints, supports events and convention operations, approves and collects casino credit, and provides feedback to leadership. The role requires strong communication, customer service, telemarketing, revenue-generation, guest-hosting, and relationship-management skills, along with availability for varied shifts and off-site events.

Build and support Ivanti’s global corporate website and digital experiences across the full web stack. Develop responsive, accessible front-end experiences and C#/.NET applications, CMS components, APIs, integrations, databases, and deployment pipelines. Collaborate with Creative and Marketing, implement analytics and privacy tooling, troubleshoot complex production issues, and manage projects from estimation through launch and support. Use AI coding tools while maintaining quality, security, performance, and maintainability.

Supports global sales operations by maintaining territory alignment, account disposition, rules of engagement, forecasting, KPIs, pipeline insights, Salesforce processes, data governance, and sales technology adoption. Partners with regional leaders, IT, and sales stakeholders to improve processes, data quality, operational consistency, and revenue performance. The role also supports quarterly business reviews, territory assignments, sales communications, and cross-functional issue resolution.

Conduct research and provide strategic advice on HR technology, data governance, HCM systems, and AI’s impact on HR. Develop thought leadership, market analysis, presentations, and client recommendations for CHROs and HR technology leaders. Track vendors and emerging technologies, support sales and conferences, review peer content, improve research processes, and mentor junior analysts. The role requires executive presence, strong analytical and communication skills, and collaboration with global clients, including at least 6–8 hours monthly supporting Asia-Pacific organizations.

Supports insurance certificate reviews, primarily handling low-complexity General Liability endorsements. Uses Outlook, Teams, SharePoint, TrustLayer, and myCOI to complete reviews, report compliance to agents and clients, and meet departmental turnaround and quality standards. The role requires careful attention to detail, effective communication, adaptability, task prioritization, and willingness to learn insurance policies and internal systems.

Leads government affairs, public policy, and go-to-market strategy for Instructure’s Business and Government vertical. Builds public-sector sales pipelines, tracks legislation, advises internal teams, manages advocacy partners, develops procurement strategies, maintains policymaker relationships, and connects policy engagement to revenue and customer impact. The role also supports strategic partnerships, international policy efforts, and executive advisory work.

Leads higher education government affairs and go-to-market strategy across North America. Builds policy-driven deal pipelines, monitors legislation, advises internal teams and senior customers, manages advocacy partners, develops procurement strategies, and demonstrates how government engagement drives revenue and customer impact. The role also supports international public policy initiatives and represents Instructure with policymakers, agencies, education associations, and business leaders.

Manage complex higher-education SaaS renewal accounts, developing retention and expansion strategies, preparing quotes, forecasting renewals, negotiating contracts, and collaborating with Customer Success, Sales, Product, and Marketing teams. The role also serves as a CRM and quoting-tools subject matter expert, tracks performance metrics, and supports process improvements. Travel may be required up to 20%.