Top Tech Jobs & Startup Jobs in Jacksonville, FL

Provides the technical layer behind Customer Success by improving implementation handoffs, enabling Account Managers, leading post-go-live discovery and solutioning, and resolving escalations. The role diagnoses CRM, workflow, integration, reporting, and AI-agent issues; develops configuration guidance and enablement materials; coordinates with Support, Engineering, Product, Implementation, and Professional Services; and translates customer needs into scalable solutions and best practices for higher education use cases.

Develops new business for healthcare revenue-cycle management and credentialing services. Responsibilities include prospecting healthcare organizations, engaging decision-makers, presenting solutions, conducting discovery, managing the CRM pipeline, advancing opportunities through the sales cycle, and supporting client onboarding. This is a fully remote, flexible, commission-only independent-contractor role paying 15% of collected revenue from eligible self-sourced clients during the first 12 months.

Create practical Excel templates, demo files, and use-case scenarios for accounting, FP&A, finance, operations, and marketing. Improve onboarding with clear demos, produce short guides and walkthroughs, and complete a sample Excel task and paid trial as part of the interview process.

Support go-to-market strategy and execution across inbound and outbound channels: define ICPs, join user calls, create Excel demo videos, run outreach using Clay/HeyReach/Instantly, post and measure performance on social platforms, and optimize funnel metrics (visits, conversion, retention, referral).

Create short-form finance and Excel content that demonstrates TabAI workflows, engage and educate audiences across social platforms, experiment with formats and insights, collaborate with TabAI on prompts and creative direction, and drive subscriptions via affiliate links while building a personal brand.

Lead enterprise portfolio management and change adoption for employee-impacting initiatives. The role establishes governance, prioritization, reporting, dependency and risk visibility, and coordinates technology, operations, communications, training, and executive stakeholders. It translates complex changes into actionable communications, identifies adoption barriers, supports implementation and reinforcement, and may eventually manage portfolio operations or initiative delivery staff. The role also applies AI to improve decision-making and operational efficiency with appropriate governance and oversight.

The Senior People Business Partner advises managers and leaders on people strategy, performance management, employee relations, talent development, promotions, engagement, organizational change, and workforce planning. This role analyzes engagement, attrition, and exit data to develop action plans; supports investigations, PIPs, onboarding, career development, and reorganization communications; and partners with Talent, People Operations, and Compensation teams.

Manage a portfolio of 220+ mid-market customer accounts after onboarding. Drive product adoption, customer health, retention, renewals, and expansion through strategic, digital, and AI-enabled engagement. Monitor usage trends, identify risks, support escalations, advocate for customer needs, and collaborate cross-functionally on improvements. The role requires strong communication, customer data analysis, prioritization, SaaS customer success experience, and comfort using AI tools and evolving technologies.

Identify and qualify US market opportunities, build and maintain partner relationships, generate leads with publishers/distributors/advertisers, represent the company at events, create presentations and proposals, collaborate with internal teams, track partnership performance, support negotiations, and report pipeline and competitive analysis to leadership.

Design, build, and scale Shepherd’s core platform, backend systems, APIs, user-facing applications, and AI-powered legal workflows. Architect secure, reliable infrastructure for sensitive legal data, collaborate with legal and product teams, build internal tools, optimize performance, and own technical decisions. The role also involves rapid prototyping, mentoring and recruiting engineers, and contributing to SOC 2 readiness and data privacy practices.

Owns full-cycle technical recruiting for Engineering, Product, Design, and related roles. Responsibilities include defining hiring requirements, sourcing active and passive candidates, managing interview processes, negotiating offers, tracking funnel metrics, using AI recruiting tools, and developing recruitment marketing campaigns. The role partners closely with the CTO and engineering leads and focuses on hiring within competitive infrastructure, developer tools, and security talent markets.

Build and operate batch and streaming data pipelines on Google Cloud for analytics and machine learning. Ingest, transform, validate, and curate datasets in BigQuery; implement data quality, governance, security, monitoring, Terraform infrastructure, and CI/CD. Provide technical direction, lead code reviews, and document data processes. The role requires cloud data engineering experience, technical team leadership, strong SQL and Python skills, and eligibility for a federal Public Trust investigation.

Build, automate, secure, and maintain Google Cloud environments for a federal health customer. Responsibilities include managing Compute Engine, GKE, Cloud Run, networking, IAM, Terraform modules, CI/CD pipelines, monitoring, logging, troubleshooting, and compliance documentation. The role is fully remote and requires support for federal security and operational frameworks.

Staff Software Engineer responsible for architecting and delivering backend-focused member and care team experiences. The role partners with product and clinical teams, sets technical direction, builds scalable and secure systems, maintains high-quality tested code, mentors engineers, and guides architecture across the stack. Responsibilities include API design, cloud infrastructure, CI/CD, observability, and thoughtful use of AI-assisted development tools.