Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manage day-to-day indirect procurement operations, including vendor contract cleanup, record maintenance, renewals, purchase requests, approvals, purchase orders, onboarding, and compliance documentation. Operate Zip and maintain accurate NetSuite data, improve procurement workflows, support vendor negotiations, track renewals, and train employees on procurement policies and tools. The role serves as the organization’s central resource for purchasing processes, vendor information, and policy adherence.

Educates and supports clients enrolled in financial hardship debt programs, addresses concerns, deescalates challenging calls, assesses financial situations, and develops solutions to retain clients. Maintains accurate CRM records, provides empathetic phone-based customer service, meets retention goals, and collaborates with internal teams. Spanish-English bilingual communication, negotiation, problem-solving, adaptability, and comfort with high call volumes are required.

Educate and support clients enrolled in financial hardship debt programs through inbound phone interactions. Responsibilities include deescalating concerns, assessing financial situations, navigating CRM records, developing retention solutions, meeting retention goals, and delivering empathetic customer service. The role requires strong communication, negotiation, problem-solving, multitasking, adaptability, and the ability to manage high call volumes while maintaining accurate client records.

Drives growth for F5 partner solutions by collaborating with sales teams, customers, and partner stakeholders. Builds pipeline, identifies target accounts, supports large transaction sales cycles, delivers presentations and training, forecasts sales, develops go-to-market plans, and coordinates legal and financial agreements. Serves as a subject matter expert while influencing executives, technical teams, procurement, and internal leadership to expand business and exceed sales targets.

Leads complex customer training programs from planning through delivery, managing schedules, contracts, performance, risks, budgets, quality metrics, corrective actions, and stakeholder communications. Serves as the primary customer contact, drives operational improvements, recommends curriculum and market strategies, monitors customer engagement and satisfaction, and reports program status to senior leadership. Partners with business development and workforce development teams to improve training outcomes, efficiency, and adoption.

Leads Professional Services delivery for customer experience technology solutions across an assigned region. Oversees team performance, development, utilization, profitability, service quality, and client satisfaction. Partners with Sales, architects, engineers, technology vendors, and executives on estimates, strategic planning, solution reviews, and escalations. Develops complex project plans, supports enterprise technology implementations, and drives adoption of AI-enabled practices. The role includes approximately 15% billable strategic oversight and requires travel to company or client locations as needed.

Lead regional sales enablement for North America: design and scale onboarding and value-selling programs, perform gap analyses, partner with regional leadership, drive methodology adoption (MEDDICC/Command of the Message), measure enablement impact via Salesforce and Clari, and own KPIs like quota attainment and win rates.

Implements B2B EDI and integration solutions for enterprise clients. Responsibilities include analyzing data and business processes, designing mappings, configuring and deploying customer solutions, explaining architecture, supporting project delivery, and collaborating across teams. The role develops expertise in Cleo Integration Suite, APIs, communication protocols, ERP integrations, automation, and AI-assisted implementation documentation and coding.

Leads SailPoint’s global corporate communications function, including corporate narrative, media relations, PR campaigns, crisis communications, executive coaching, podcast strategy, partner communications, and measurement. The role manages internal and agency teams, translates complex cybersecurity and AI concepts into compelling stories, supports product launches and company milestones, builds rapid-response capabilities, and advises executives on reputation and communications strategy.

Owns Pfizer GH&B’s AI-ready Snowflake data warehouse, data architecture, ontologies, governance, quality, lineage, access controls, and production reliability. The role supports AI/ML models, dashboards, and business-critical data applications; establishes testing, release, monitoring, and incident processes; directs contingent technical resources; and aligns business-specific data decisions with enterprise standards. Requires strong SQL, Python, Collibra, data warehousing, unstructured-data architecture, ontology, governance, and stakeholder-influence experience.

Owns ongoing revenue enablement for Engine’s Groups business after onboarding. Designs everboarding programs, certifications, playbooks, AI-powered training, role-plays, and coaching. Partners with Groups leadership, managers, Product, Product Marketing, and Revenue Operations to improve sales performance and launch readiness. Measures enablement impact through adoption, conversion, revenue per rep, and repeat business metrics. Requires strong facilitation, stakeholder management, sales methodology, adult learning, and data-driven coaching skills.

Lead the AI Quality engineering team while remaining hands-on building evaluation infrastructure, observability tooling, diagnostic systems, datasets, annotation workflows, and CI/CD pipelines for production AI agents. Run experiments across prompts, models, routing, caching, and agent harnesses to improve quality, latency, and cost. Partner with AI Core engineering and manage technical direction and team priorities.

Leads company-wide Revenue Operations, including commercial strategy, forecasting, pipeline and performance management, territory and quota planning, analytics, compensation, technology systems, and quote-to-cash optimization. Builds scalable operating processes, dashboards, and technology roadmaps while partnering with executive leadership. Recruits and develops teams across revenue operations, sales operations, analytics, systems, forecasting, deal desk, and compensation administration.