Top Tech Jobs & Startup Jobs in Jacksonville, FL

The Senior Business Operations Analyst will focus on data-driven insights and operational strategies for Collections operations. Responsibilities include SQL analysis, Tableau reporting, and collaborative optimization with various teams to enhance efficiency and decision-making.

Perform 1LOD transactional and supplier oversight testing, build and expand test scripts, analyze multi-source data, document findings, communicate risk implications, mentor and train analysts, and partner with stakeholders to ensure corrective actions and regulatory alignment.

Drive end-to-end implementation and optimization of AI-driven customer care solutions. Gather requirements, design conversational logic and prompts, test and deploy AI features (Agent Assist, Copilot, Autopilot), monitor performance metrics, analyze transcripts, recommend improvements, support UAT and governance, and collaborate with operations, product, technology, training, analytics, and vendors to ensure successful adoption and performance.

Handle inbound and warm insurance sales leads remotely, consult customers on Property & Casualty coverage, close policies, and meet sales targets. Receive paid training and licensing, work assigned shifts (including one weekend day), use company-provided equipment, and maintain a professional home workspace with wired high-speed internet.

Lead and grow complex commercial banking relationships for $25M–$100M revenue clients. Structure and renew cash flow and real estate loans, coordinate internal stakeholders, deliver full suite of banking solutions, mentor colleagues, support business development, manage compliance and risk, and provide market feedback to product leadership.

The Senior Product Manager will own the strategy and execution of Toast's configuration platform, collaborating with engineering, design, and customer teams to enhance the user experience and support diverse business needs.

Lead capital markets analysis and financial modeling to support Toast Capital lending. Manage ABS-style reporting, external capital relationships, and negotiate private credit commitments. Collaborate cross-functionally to evaluate impacts, drive operational efficiencies, and present complex concepts to stakeholders.

Lead design and delivery of scalable ML systems across the full lifecycle for recommendations, demand forecasting, targeting, and personalization. Collaborate with engineers, product, and stakeholders to set architecture, metrics, and production best practices; mentor data scientists; lead experimentation and deploy/monitor models using cloud and MLOps tooling.

Lead and execute software testing and quality assurance for banking platform transformations. Manage test case execution, defect resolution, automation framework implementation, test environments, and cross-functional coordination. Coach teams, apply systems thinking to diagnose issues, use agile methods, and communicate test outcomes to clients to drive continuous improvement.

The Lead Installation Technician oversees client-site installations and repairs of nurse call systems, managing projects to ensure quality and timely delivery while mentoring junior staff. Responsibilities include diagnosing system malfunctions, performing preventive maintenance, and maintaining customer relationships.

Handle 100% inbound customer calls to retain and upsell TV, internet, and wireless services. Use consultative sales to influence purchasing decisions, meet quota, and maintain honest customer relationships in a fast-paced call center environment. Participate in paid training and adhere to pre-employment screening requirements.

Lead a team to define, prioritize, and deliver mortgage servicing capabilities. Own BRDs, validate report logic, manage cross-functional initiatives, support UAT/implementation, drive process improvements, ensure regulatory and control compliance, and present status to senior leaders.

Lead architecture and hands-on development of high-performance Java/Spring Boot back-end systems, build microservices and event-driven data pipelines, integrate Snowflake/SQL Server/Redis/Kafka, mentor engineers, drive code quality, performance tuning, and cross-functional delivery for post-trade accounting systems.