Top Tech Jobs & Startup Jobs in Jacksonville, FL

Support commercial customers with product selection, order management, billing, deliveries, and returns. Generate new business via outbound and in-person outreach, conduct account visits, manage inventory and vehicle safety, handle cash procedures, and lead the commercial team in the manager's absence while promoting a safe, compliant work environment.

Lead new-business sales for Lineup and FatTail across assigned international markets from the UK. Drive end-to-end enterprise sales, self-source pipeline, convert partners, negotiate multi-year SaaS agreements, maintain accurate CRM and forecasts, collaborate cross-functionally, and travel ~50% to meet new-business ARR quota.

Own new-business sales across North America for FatTail and Lineup, managing end-to-end enterprise deals, meeting annual new-logo quota, generating self-sourced pipeline, maintaining accurate CRM forecasting, negotiating multi-year SaaS contracts, and collaborating cross-functionally while traveling ~40%.

Manage and grow strategic enterprise customer relationships, drive renewals, identify upsell/cross-sell opportunities, provide product optimization and advocacy, coordinate internal teams for technical delivery, mentor CS teammates, and represent Chartbeat at customer meetings and conferences.

Manage product lifecycle and growth for Individual Segment dental and market-facing products. Drive enhancements, develop benefit designs and business cases, partner cross-functionally to launch compliant, operationally feasible products, monitor performance, and recommend strategies to balance growth, customer value, compliance, and profitability.

Lead AI ideation, experimentation, and rapid prototyping to evaluate and operationalize generative AI, copilots, and agentic automation across product and enterprise. Advise stakeholders, produce proofs-of-concept, define standards and guardrails for responsible AI, and help teams translate validated ideas into scalable implementation plans.

Deliver client-ready reports and dashboards, analyze program and billing data, support account management and supplier invoice audits, resolve billing disputes, and participate in cross-functional projects to improve processes and automation.

Provide technical phone support and document all customer interactions in the ticketing system. Diagnose and fix software issues, install and update applications, databases and OS components, train users, identify revenue and process-improvement opportunities, and report status to the manager while collaborating with Support, Development, Professional Services, and Product teams.

Serve as the front-line expert helping customers and CSMs unblock technical and strategic issues using the Motion platform and AI agents. Triage Intercom/Slack requests, troubleshoot and reproduce problems, train and improve AI agents, surface product feedback, and build systems to reduce recurring issues. Combine product expertise, creative strategy knowledge, and systems thinking to turn stuck customers into confident users and influence product and docs.

Own product strategy, roadmap, and delivery for Network Connectivity capabilities. Partner with engineering and stakeholders to research, design, launch, and monitor network and cloud networking products (LAN/WAN/WLAN, SD-WAN, VPN, SASE). Manage backlog with Agile tools, track performance metrics, gather customer feedback, and oversee budgets. Mentor others and lead strategy for expert-level roles.

Design, build, test, deploy, and support enterprise data solutions for financial reporting, reserving, and claims. Develop and maintain pipelines, transformations, data models, and controls using SQL, Python, PySpark, and Microsoft Fabric. Automate reconciliations and data quality checks, partner with business stakeholders, perform testing, review code, mentor peers, and resolve production issues to improve reporting accuracy and operational efficiency.

Maintain, scale, and improve SaaS production platforms with a focus on automation, observability, disaster recovery, and 99.999% availability. Lead incident response, perform root cause analysis, optimize performance, and collaborate with engineering teams to implement durable operational improvements.

Hunt and prospect for new business within a geographic territory, targeting growing companies (51-500 employees). Conduct high-volume cold calling, qualify leads, manage pipeline in a CRM, and sell Zoom's Workplace platform and related products to close deals.

Lead end-to-end paid media strategy, execution, optimization, and measurement across search, social, display, video, and programmatic channels. Analyze performance, troubleshoot tracking (GTM/GA4/pixels), provide actionable insights to grow client accounts, mentor junior staff, improve SOPs, and support renewals, upsells, and new business efforts. Maintain platform certifications and stay current on industry trends and privacy changes.