Top Tech Jobs & Startup Jobs in Jacksonville, FL

Develops Redis-powered solutions for enterprise customers by understanding business and technical needs, leading proofs of concept and pilots, collaborating with architects and developers, supporting account strategies, and presenting Redis technology. The role also gathers customer feedback to improve technical materials and inform product and R&D teams.

Manage multiple permitting projects in Arkansas, advising clients, navigating local building codes and zoning, collaborating with municipal staff, and coordinating with product and engineering to improve permitting operations and timelines.

Provides first-line technical support to residential and small business customers for voice, data, security, video, broadband, and phone services. Troubleshoots issues, documents customer interactions, monitors outages and maintenance events, identifies root causes, implements solutions, and escalates unresolved problems. The role requires managing multiple support tickets, communicating technical information clearly, and working scheduled nights, weekends, and holidays. The position is remote but includes in-person training in High Point, North Carolina.

Own the end-to-end Service Experience product strategy and roadmap for a two-sided home-services marketplace. Lead AI-powered customer and Pro support, evaluation systems, trust and conflict-resolution policies, and AI-driven experience innovation. Own Contribution LTV and brand-promise metrics, prototype with LLMs, analyze transcripts and data, and influence senior leaders and cross-functional peers without direct reports. Success includes scaling high-quality AI resolution, improving profitability and service outcomes, and delivering an AI experience proof of concept.

Supports project financial administration from setup through invoicing and collections. Prepares invoices, monitors budgets and work-in-progress, reviews project financial performance, communicates with clients, resolves billing issues, supports collections, and assists with month-end revenue review. The role requires strong organization, attention to detail, communication skills, Excel proficiency, and the ability to learn ERP and project management systems.

The Managing Consultant leads cybersecurity engagement scoping, proposal development, technical project coordination, client communication, report review, and delivery oversight. The role supports Directors and business development teams, troubleshoots technical execution issues, manages client relationships, mentors Security Consultants, and may perform limited hands-on consulting. Candidates need offensive security experience, strong client-facing communication, technical scoping and estimation skills, and the ability to translate complex findings into actionable recommendations.

Own accounting and financial reporting for assigned entities across a multi-entity portfolio. Responsibilities include journal entries, revenue recognition, balance sheet reconciliations, cash activity, month-end close, financial reporting, variance analysis, audit and tax support, process improvements, internal controls, and acquisition integration support. The role partners with operations and FP&A in a primarily remote environment.

Lead end-to-end enterprise sales cycles from prospecting through close across mid-market and enterprise accounts. Build relationships with OEM executives, engineering teams, and supply chain leaders; translate technical workflows into business value and ROI; maintain pipeline quality and forecasting accuracy; and collaborate with product, engineering, and leadership teams to shape product direction, messaging, and sales strategy.

Manage and grow relationships with enterprise clients through upselling, cross-selling, contract renewals, and strategic account planning. Monitor account performance, drive retention, resolve client concerns, and collaborate with sales, marketing, and product teams. Prepare reports on account performance, pipeline growth, and industry trends while delivering revenue growth and maintaining high client satisfaction.

Own the technical customer relationship from pre-sales through post-sale for strategic enterprise accounts. Lead discovery, demos, architecture reviews, proof-of-concepts, onboarding, integrations, workflow design, deployment, troubleshooting, and optimization for Label Studio Enterprise. Build custom scripts, plugins, and API integrations for AI/ML workflows, advise data and engineering teams, resolve escalations, and deliver technical enablement and documentation.