Top Tech Jobs & Startup Jobs in Jacksonville, FL

Analyzes business, customer, sales, pricing, rebate, and profitability data using data warehouses, databases, spreadsheets, statistical tools, and presentation software. Develops reports, recommendations, sales plans, contracts, and customer profiles; troubleshoots discrepancies, documents procedures, supports strategic initiatives, and participates in special projects. Requires independent problem-solving, strong communication, organization, and attention to detail.

Lead Client Legal Services analytics strategy and team development. Own Power BI reporting products, Microsoft Fabric data solutions, governance, predictive modeling, responsible AI adoption, ROI measurement, and executive insights. Partner cross-functionally to improve legal operations, litigation outcomes, staffing, capacity, cost management, quality, and workflow optimization while building scalable analytics capabilities and institutional knowledge.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.

Leads new client acquisition for an e-commerce growth agency by generating and qualifying prospects, managing the sales pipeline, pitching services, creating proposals, negotiating contracts, and closing deals. Builds relationships with DTC brands, represents the company at industry events, supports go-to-market refinement, maintains CRM forecasting, and coordinates client handoffs with account management and creative teams.

Manage the LATAM Customer Support team and oversee Fin (Intercom) operations. Lead coaching, hiring, escalations, onboarding, workflow automation, AI deflection, self-service improvements, and support KPI performance. Partner cross-functionally with Product, Engineering, Sales, Account Management, and Payment Operations to represent customer needs, improve processes, and support strategic initiatives. The role also involves reporting on CSAT, response and resolution times, SLAs, QA scores, and driving scalable customer support programs.

Leads the strategy, architecture, governance, security, and delivery roadmap for Sovos’s global Salesforce ecosystem and connected business applications. Manages Salesforce administrators and developers, CPQ, integrations, DevOps, M&A system integration, privacy compliance, budgets, and executive stakeholder communication. The role drives Agile delivery, platform modernization, data governance, and scalable solutions across sales, service, finance, and professional services.

Leads the full Computer Backup engineering organization across desktop clients and backend services. Sets technical architecture and multi-quarter delivery strategy, manages budget and organizational growth, and partners with Product and senior leadership on priorities. Oversees agile execution, software quality, reliability, testing, releases, and production support. Participates in architecture reviews, code reviews, and technical problem-solving while driving adoption of AI-assisted development practices across a distributed, remote-first team.

Owns a centralized intake and triage process for cross-functional requests. Responsibilities include consolidating intake workflows, defining standards and SLAs, qualifying submissions, tracking outbound requests, managing stakeholder relationships, reporting on volume and bottlenecks, escalating issues, and continuously improving the operating model. The role requires strong program management, analytics, documentation, communication, and workflow-system experience.

Lead the creative quality and direction of AI-powered advertising. Develop concepts, prototypes, workflows, standards, and evaluation methods using generative image and video technologies. Experiment with prompting, models, references, and node-based systems while applying expertise in visual storytelling, filmmaking, composition, lighting, editing, pacing, and sound. Collaborate with creative and technical teams, evaluate emerging tools, document best practices, and coach Creative Studio members.

Deliver and facilitate virtual and in-person training, identify learning needs, develop and evaluate education plans, lead Train-the-Trainer workshops, mentor L&D staff, partner with instructional designers, present strategies to leadership, and support regional and international stakeholders.

Leads revenue quality strategy and operations to improve yield, surcharge attainment, profitability, and revenue integrity. Manages and develops professional teams, implements process improvements and technology automation, builds cross-functional relationships with sales, pricing, marketing, and operations, and delivers reporting, training, policies, and leadership development. The role is based in Memphis, Tennessee, or Harrison, Arkansas, with regular onsite work and some travel.