This position will be domiciled at a FedEx Freight location in Memphis, TN or Harrison, AR. You will be required to work at a FedEx Freight Location several times per week.
POSITION OVERVIEW:
Responsible for delivering education and training experiences through a variety of approaches to assigned district and functional area. Provide consultations to business partners to identify training needs and priorities, prescribe appropriate training materials and improve learning outcomes. Work closely with the instructional designer. Coordinate training schedule based on training needs and requirements to promote optimal business results. Problems faced are difficult and complex. Resolutions may require use of creativity and independent judgement. May coach and review the work of lower-level professionals.
ESSENTIAL FUNCTIONS:
Facilitate virtual and in-person instructor led classes and specialty training assignments (i.e. operation certifications, technical training, etc.)
Identify learning needs, prescribe, and deliver education and training plans.
Evaluate the effectiveness of education solutions as measured by operational tools and reports 4. Develop strategies and/or models to monitor education 4. solutions for sustainable learning transfer and application
Lead and coordinate Train-the-Trainer workshops for Delivery team readiness
Mentor and coach Learning & Development Specialists and Sr. Specialists
Provide support to leadership level across all the regions
May provide support to international counterparts based on business needs request
Develop and present education strategies, proposals, and outcomes to senior leadership
Work closely with instructional designers and developers, providing insight to promote deeper learning transfer
Lead and/or participate on committees or projects as assigned
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other assignments (duties) as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS:
Bachelor’s Degree in human resource management, education, or related field or equivalent work experience plus five (5) years’ experience in training facilitation and coaching
Master facilitator or presenter with experience developing other senior facilitators and trainers
Professional certification in coaching, leadership development or other related discipline (preferred)
Advanced analytical, problem solving, and time management skills
Strong interpersonal skills
Strong verbal and written communication skills
Proficient with Microsoft Office Suite
Knowledge of Operations technology systems
Must be able to work with employees and management across all levels
Ability to work independently and as a team member
WORKING CONDITIONS:
Must be able to travel
Must be able to work a flexible schedule as hours may vary based on operational need
May be exposed to extreme hot and cold weather changes, dust and fumes in a service center environment
EST FedEx Freight, Inc
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [email protected]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
Skills Required
- Domiciled at a FedEx Freight location in Memphis, TN or Harrison, AR and work at location several times per week
- Bachelor's degree in human resource management, education, or related field or equivalent work experience plus five years' experience in training facilitation and coaching
- Master facilitator or presenter with experience developing senior facilitators and trainers
- Professional certification in coaching, leadership development, or related discipline
- Advanced analytical, problem solving, and time management skills
- Strong interpersonal skills
- Strong verbal and written communication skills
- Proficient with Microsoft Office Suite
- Knowledge of operations technology systems
- Ability to work with employees and management across all levels; ability to work independently and as a team member
- Must be able to travel and work a flexible schedule
What We Do
FedEx Freight operates FedEx’s less-than-truckload (LTL) freight transportation business across North America. Its services include Priority, Economy, and Direct shipping, while subsidiary FedEx Custom Critical provides expedited, time- and temperature-specific freight solutions. The company uses a large vehicle fleet, extensive service-center network, operational efficiency, data-driven technology, and dedicated personnel to deliver freight safely, securely, and reliably across the United States, Canada, Mexico, and nearby territories.
