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Lead and develop a team of Account Executives, coach reps through complex B2B SaaS deals, own forecasting and quota performance, improve conversion rates, build sales playbooks and onboarding, and partner with cross-functional teams on go-to-market strategy. The role combines hands-on deal involvement with sales leadership, hiring, performance management, and process improvement in a rapidly growing company.

Supports sales-driven client projects by preparing estimates, entering orders, coordinating timelines and deadlines, managing client and vendor relationships, booking external services, maintaining project information, and resolving issues. The role requires strong organization, communication, prioritization, adaptability, and proficiency with ERP and CRM systems. It is based in a Buford office and may involve responding to customers outside normal business hours.

Manage onboard marketing execution and guest communications across signage, onboard TV, print materials, the Navigator app, and push notifications. Ensure brand consistency, content accuracy, regulatory compliance, and timely voyage-related updates. Oversee print shop operations, budgeting, inventory, reporting, and team training. Coordinate marketing, PR, partnership initiatives, and content capture while collaborating with shoreside teams and representing the brand at guest events.

Build and maintain relationships with architecture and design firms, identify projects, drive product specifications, and manage opportunities through order completion. Present ergonomic workplace solutions and continuing education programs, train designers, coordinate industry and showroom events, promote the brand, and collaborate with sales teams to achieve revenue goals.

Own the vision, strategy, and roadmap for Archy Revenue, an AI-powered dental revenue-cycle product. Drive claims, payment, reconciliation, automation, adoption, upsell growth, pricing, and packaging. Partner with engineering, design, sales, customer success, and marketing to deliver trusted AI workflows, meet HIPAA and security requirements, establish product analytics, and translate customer needs into impactful product improvements.

Owns high-volume, multi-channel accounting, including daily reconciliations, full-cycle AP and AR, payroll accounting, month-end close, financial reporting, multi-state tax filings, fixed assets, and year-end audit support. Supervises two accounting clerks, oversees disbursements, maintains accounting systems and SOPs, and ensures compliance and data accuracy across multiple entities.

Manages and expands a portfolio of emerging life sciences accounts, serving as a trusted advisor to commercial, market access, and medical affairs leaders. Responsibilities include client engagement, membership services, prospecting, solution sales, account planning, renewals, negotiations, proposals, revenue forecasting, onboarding, and coordinating internal subject matter experts to deliver advisory and benchmarking services.

Manage core people operations across the employee lifecycle, including payroll, benefits, leave administration, HR systems, records, compliance, onboarding, offboarding, performance processes, and staff relations. Serve as a trusted resource for employees and managers, coordinate with Finance, Legal, and external vendors, maintain policies and documentation, and support consistent, compliant HR practices.

Leads delivery, support, change management, and continuous improvement for Veeva and Salesforce CRM and customer engagement platforms. Partners with commercial, marketing, medical, legal, compliance, finance, and IT stakeholders to define requirements, optimize processes, manage vendors, oversee testing and enhancements, and support a global CRM transformation program. Also drives technology training, platform adoption, data governance, digital content workflows, and Next Best Action capabilities in a regulated life sciences environment.

Coordinates marketing campaigns, website and social media content, brand collateral, newsletters, digital assets, public relations visits, photo shoots, and special events. Works with internal departments, agencies, social media partners, and creative vendors to maintain brand consistency and support guest engagement. Handles marketing administration including calendars, proofreading, invoicing, inventory, database updates, competitive monitoring, and communications.