Top Customer Success & Experience Jobs in Indianapolis, IN

As a Client Success Representative, manage client relationships, ensure satisfaction, provide training, identify sales opportunities, and collaborate with teams to drive client retention and business growth.

The Strategic Account Manager oversees client relationships, conducts account reviews, identifies upsell opportunities, and drives growth strategies for enterprise clients. They collaborate with teams to ensure client satisfaction and resolve issues.

The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.

As a Customer Support Developer, you'll provide technical support for database-related issues, develop integrations for customers, and collaborate across teams to improve product reliability and performance.

The intern will assist with data entry, coordinate corporate events, and conduct market research to support business development initiatives.

The Implementation Manager leads client onboarding and implementation processes, ensuring effective use of Level AI products to enhance customer experiences while maintaining key client relationships and project management.

In this role, you'll manage customer relationships, ensuring value delivery, manage customer journeys, and collaborate with cross-functional teams to drive customer success.

The Client Sales Executive manages important bank relationships, driving account strategy and expansion, enhancing customer success, and delivering measurable outcomes.

The Principal HubSpot Architect & CRM Admin will lead HubSpot as the core platform for revenue and customer strategy, managing architecture, automation, and integrations, while collaborating with cross-functional teams and supporting strategic decisions through data insights.

This posting builds a talent community for a future Senior Account Manager role. Candidates should have account management experience (ideally in SaaS, public sector, or transit tech), be mission-driven about mobility/sustainability, and be willing to join a distributed team and attend occasional in-person offsites. Submitting interest puts you first in line when a role opens.