Senior Account Manager — Talent Community

Posted 8 Hours Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
Senior level
Software • Database
The Role
This posting builds a talent community for a future Senior Account Manager role. Candidates should have account management experience (ideally in SaaS, public sector, or transit tech), be mission-driven about mobility/sustainability, and be willing to join a distributed team and attend occasional in-person offsites. Submitting interest puts you first in line when a role opens.
Summary Generated by Built In
Company Description
Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries – including LA Metro, MARTA, SEPTA, and MBTA – rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.
 
Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.S. as well as Ontario and British Columbia, Canada. At this time we are unable to provide Visa sponsorship.
 

We don't have an open Senior Account Manager role right now, but we're growing and expect to. Rather than starting from scratch when we do, we'd rather build a relationship now.

If you're an experienced account manager with a background in SaaS, public sector, or transit technology, and you're curious about Swiftly, we'd love to hear from you. When a role opens, we'll reach out to candidates in this pool first.

What to expect

Submitting your interest here means you'll be among the first to hear when a Senior Account Manager role opens at Swiftly. There's no commitment on either side, just a chance to stay connected.

Interested?

Don't just hit apply. Tell us:

  • What draws you to Swiftly and the work we do in transit?
  • What's the account management experience you're most proud of and why?
 
 

Beyond the Skills:
We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Ideal candidates encompass the core values of our company:
• Team. Together, we are more effective and better supported
• Impact. Drive impact for our customers, our company, and all of our teams
• Diversity. See differing perspectives as ways to address our weaknesses and find new strengths
• Communication. Assume others internally and externally have good intentions
• Feedback. We share feedback because we want each other to grow professionally and personally
• Growth. Foster personal, professional, and company growth
 
Benefits:
• Competitive salary
• Equity compensation for every employee
• Medical, Dental and Vision
• Retirement with Employer Match
• Flexible Spending Account (FSA)
• Home office setup reimbursement
• Monthly cell/internet reimbursement
• Monthly "Be Well" stipend
• Flexible PTO with a recommended minimum
• Flexible work environment
• 16 paid holidays, including holidays in months without US national holidays
• 12 fully paid weeks of leave for child birth/adoption
 
Travel note: Swiftly employees can generally expect to travel 1–2 times a year for in-person company or team offsites. As a fully distributed company, we consider these offsites important for cultivating strong relationships across our teams! Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently.
 
We are a truly mission-driven culture that is set to change the world of transit
 
We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.
 
Because we work with public agencies, we participate in E-Verify.
 

Skills Required

  • Experience as an Account Manager in a SaaS environment
  • Background in public sector or transit technology (or strong relevant domain experience)
  • Proven customer-facing/account management success and ability to drive impact for customers
  • Passion for mobility, sustainability, or mission-oriented projects
  • Willingness to travel for 1-2 annual in-person company or team offsites (attendance expected)
  • Must be authorized to work in the U.S., Ontario, or British Columbia without visa sponsorship
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The Company
HQ: San Francisco, CA
105 Employees
Year Founded: 2014

What We Do

Swiftly is the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 140 transit agencies in 8 countries – including LA Metro, MARTA, SEPTA, MBTA, and WMATA – rely on Swiftly to improve on-time performance by up to 40%, increase passenger information accuracy by up to 50%, and analyze transit data 90% faster. The result is better service reliability, increased ridership, and more efficient transit operations.

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