Top Customer Success & Experience Jobs in Indianapolis, IN

The Customer Success Manager will manage a portfolio of customers, ensuring successful onboarding, driving adoption, and leading renewals while acting as a strategic advisor for customer outcomes.

Owner of client-diver onboarding and ongoing relationship health to prevent churn. Facilitate alignment calls, troubleshoot misalignment, maintain HubSpot/Slack operations, collect partnership health data, and act as client advocate across internal teams to ensure productive long-term partnerships.

Lead pre-sales technical engagements for Conversational and Generative AI solutions, collaborate across teams, and design value-driven demos for enterprise customers.

Design and architect solutions for clients using Salesforce, lead requirement gathering, and collaborate with teams to deliver tailored solutions in healthcare.

Responsible for expanding revenue in existing enterprise accounts through upselling, cross-selling, and customer success strategies while managing customer satisfaction and retention.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.

The Head of Growth will scale adoption and user base for Kinetic among Solana traders, lead partnerships, and analyze user metrics to refine strategies.

The VIP Relationship Manager will enhance client relationships, drive business growth through tailored strategies, and manage high-net-worth individual accounts.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.