Top Customer Success & Experience Jobs in Indianapolis, IN

Provide onboarding and ongoing support for clients using Civitechs civic tools: manage support tickets, maintain client accounts through lifecycle, track product usage, update support documentation, modify team sites with basic programming, and coordinate cross-functional efforts to ensure client success.

Primary customer contact for bottler locations handling order entry and changes in the ERP, troubleshooting complaints to resolution, coordinating credit and collections, administering rebates, gathering forecasting and demand data, and ensuring compliance with company policies and procedures.

Lead SS&C Health's Client Success organization to drive client satisfaction, retention, growth, and advocacy. Build C-suite relationships, sponsor strategic accounts, define client health frameworks, lead renewals and expansion, manage cross-functional delivery, and develop a high-performing team focused on measurable client outcomes.

The Lesson Advisor manages calls and lesson schedules, promotes Guitar Center's Lessons program, and ensures customer satisfaction through strong communication and coordination.

The Client Service Coordinator manages client and pet flow in the hospital, ensuring exceptional service, and handles administrative tasks. Responsibilities include client education, scheduling, and financial management.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

Manage retention, renewals, and expansion across a portfolio of customers. Build executive relationships, drive upsell/cross-sell, run account planning and business reviews, prospect within accounts, lead commercial negotiations, coordinate internal teams to solve customer challenges, and maintain forecasting and pipeline visibility to grow customer lifetime value.

The Commercial Lines Account Executive leads and mentors Account Managers, services clients, manages workflows, and implements insurance programs while ensuring compliance and client satisfaction.

As an intern, you will gain hands-on experience in accounting, participate in training, shadow procedures, and assist clients across various industries.

The Client Account Representative serves as a primary contact for clients, handling inquiries, processing transactions, ensuring compliance, and maintaining client records. This temporary role supports client retention through professional service delivery and collaboration with internal teams.