Top Customer Success & Experience Jobs in Indianapolis, IN

The Engagement Manager oversees strategic relationships with BuildOps' largest clients, driving successful outcomes through complex program leadership and SaaS implementation.

The Engagement Manager II is responsible for maximizing customer value and retention by managing technical programs and building strong customer relationships while leading cloud strategy initiatives.

The Account Manager will drive revenue growth by engaging existing customers, identifying their needs, and strategically positioning solutions. Responsibilities include maintaining client relationships, managing sales opportunities, and collaborating with internal teams to enhance customer experiences.

The role focuses on customer advocacy, ensuring exceptional experiences for top customers, and collaborating with internal stakeholders to drive MongoDB's strategic initiatives while learning about customer strategy.

The Client Services Specialist will support customer service operations by handling inquiries, managing support requests, and improving customer experiences while working closely with financial advisors.

The Implementation Consultant will guide customers through onboarding and implementation on the Order.co platform, ensuring timely and value-driven launches while serving as a project manager and subject-matter expert.

The Senior Account Executive will develop and close new business with enterprise customers, manage their own sales pipeline, and collaborate with internal teams to ensure customer success.

The Auto Claims Representative will investigate, evaluate, and settle entry-level insurance claims while providing service to agents and insureds. The role involves learning insurance policies and procedures, developing negotiation skills, and maintaining compliance with regulations. Candidates will participate in training and must obtain necessary adjuster licenses.

The Solutions Engineer will collaborate with clients, optimize logistics solutions, enhance software features, and support implementation efforts while managing project documentation and communication.

As a Claims Consultant - Workers Compensation, you'll manage complex claims, negotiate outcomes, and build client relationships while educating stakeholders and analyzing claims data for risk management.