Top Customer Success & Experience Jobs in Indianapolis, IN

The Senior Technology Sales Support Specialist aids sales processes by providing technical expertise, managing customer interactions, and producing technical documentation. Responsibilities include supporting demonstrations, collaborating with sales, maintaining demo environments, and enhancing product knowledge.

Lead operational processes for client interactions and satisfaction for a payment integrity SaaS. Analyze claims data and client-facing reports, communicate findings to internal teams, manage onboarding, training, support triage, policy configuration, usage monitoring, and SLA/invoice conversations to drive client value and process improvements.

The Access Specialist manages incoming calls, schedules assessments, and handles referrals for behavioral health programs, providing excellent customer service.

As Support Operations Lead, you'll manage customer interactions, improve support infrastructure, analyze ticket trends, and collaborate with teams for product improvements.

The role involves managing the post-sales experience for enterprise accounts, fostering relationships, driving user adoption, and coordinating feedback for product improvement.

As a Luxury Brand Evaluator, you'll assess customer experiences with luxury brands, providing feedback through in-store visits and online evaluations. This role offers flexibility and allows you to choose missions that align with your interests.

The Technical Account Manager is responsible for managing post-sales processes, providing technical support, conveying customer requirements, and identifying business opportunities while ensuring customer satisfaction.

Provide day-to-day operational support for a book of transactional accounts: enter pickup/delivery requests, collect documents, verify timely moves, resolve AR/AP issues, escalate and communicate problems, follow SOPs, and maintain account profiles while collaborating with Account Executives.

Manage and grow a strategic enterprise client portfolio end-to-end: onboard and activate campaigns, monitor and analyze performance, troubleshoot, drive renewals and expansion, and coordinate cross-functional teams to deliver data-driven marketing and insight solutions.

This job is an open application for potential candidates to submit their profiles for future opportunities.