Top Tech Jobs & Startup Jobs in Indianapolis, IN

Leads customer research projects from scoping through stakeholder-ready delivery, serving as the primary research advisor and accountable owner for assigned enterprise accounts. Responsibilities include developing research solutions, writing and editing quantitative and qualitative questionnaires, creating analysis plans, presenting insights, improving AI-generated research outputs, collecting product feedback, and managing direct reports. The role supports customer retention, expansion, and successful pilot conversions through high-quality research outcomes.

Owns a portfolio of enterprise and mid-market clients, driving retention, renewals, expansion, product adoption, enablement, and account health. Leads commercial negotiations, training, strategic reviews, and relationships with economic buyers. Partners with Support, Sales, Research, and Product to resolve issues, advocate for client needs, and influence the product roadmap. Requires substantial market research and commercially accountable client relationship experience.

Leads Knit’s research operations function, overseeing survey programming, fieldwork, data quality assurance, vendor partnerships, automation, and offshore teams. Owns strategy, KPIs, staffing, organizational design, budgets, sampling operations, feasibility, operational readiness, and partner performance. Collaborates with Product, Engineering, Research, Sales, Marketing, and Operations to scale capabilities, improve data quality and delivery speed, expand audiences, and increase automation and margins.

Build and launch responsive customer-facing web pages and marketing features using React-based tooling. Maintain content management models, partner with marketing on experiments and conversion improvements, and optimize website performance across mobile and desktop. The role begins with frontend development and expands toward full-stack ownership. Collaboration, independent problem-solving, responsive design, and gradual technical ownership are central to the position.

Commercial Counsel will independently draft and negotiate service, data, vendor, partnership, and other technology agreements. The role provides practical deal guidance to business stakeholders, develops contract templates, playbooks, and AI-assisted workflows, and helps onboard and manage a future commercial counsel hire. Candidates should have approximately three years of commercial legal experience, strong knowledge of technology contract terms, regular AI tool usage, and active US bar membership.

Technology transactions attorney responsible for drafting and negotiating technology agreements, including master services, SaaS, data processing, and business associate agreements. Advises company founders on technology deals, privacy obligations, and contract management. Collaborates with lawyers, paralegals, operations, engineering, and product teams; delegates paralegal work; maintains quality; and helps develop AI-supported legal processes.

Manages client accounts and Account Manager and AR Specialist teams, ensuring productivity, service quality, collections performance, timely work completion, and client satisfaction. Serves as the primary client contact, resolves escalations, identifies expansion opportunities, supports onboarding, coordinates cross-functional teams, and addresses staffing and training needs. Analyzes operational data, manages multiple projects and deadlines, and promotes employee engagement and company goals.

Lead BILL’s enterprise business continuity program, critical incident management, crisis response, and risk-based internal audit engagements. Responsibilities include developing BCM policies and recovery plans, coordinating exercises and disruption responses, conducting audits and control testing, validating remediation, reporting risks to leadership, and integrating AI capabilities into monitoring, testing, and reporting. The role requires maintaining audit independence while building strong relationships across business, infrastructure, and security teams.

Lead Oracle Fusion Cloud ERP implementation and post-go-live support across finance processes including R2R, P2P, and O2C. Configure modules, document requirements and functional designs, manage testing, support integrations, resolve issues, and drive enhancements. Partner with Finance, Accounting, auditors, IT teams, offshore technical resources, and business stakeholders. Support financial close, SOX controls, release management, change management, training, and continuous improvement.

Design and test AI-powered tax workflows, evaluate generated tax analysis, and convert tax engagements into structured processes. Implement workflows with accounting firms and corporate tax teams, configure customer solutions, and support quality reviews. Translate customer feedback into product improvements while collaborating with product, engineering, and data science teams. Research U.S. federal tax sources, document best practices, and create reusable workflow templates.

Investigates, evaluates, and resolves complex liability claims independently. The role interprets policy coverage, determines liability, establishes reserves, authorizes payments, negotiates settlements, manages litigation strategy with counsel, identifies recovery opportunities, prepares reports, and supports team development through training and mentoring.

Analyze and model marketing, product, and loan application data to optimize the borrower funnel and drive growth. Build BigQuery datasets, dbt models, and Tableau dashboards; evaluate customer behavior, acquisition costs, approval rates, and origination performance. Partner with Product, Marketing, and Engineering on A/B tests, statistical analysis, and actionable insights for leaders. Apply lending and fintech knowledge to improve conversion, customer value, and portfolio outcomes.

Lead product design for complex fintech and blockchain marketplace experiences across investing, lending, borrowing, and digital assets. Translate ambiguous requirements, financial concepts, technical constraints, and regulatory needs into intuitive workflows. Create prototypes and high-fidelity designs, collaborate with Product and Engineering through implementation, contribute to design systems, anticipate edge cases, influence product decisions, and mentor designers.

Creates, edits, and quality-checks AI-assisted narrative content for mobile games. Responsibilities include developing characters, dialogue, and in-game copy; generating content at scale; adapting writing for partner brands; playtesting and reviewing releases; and coordinating content schedules, quality standards, and delivery pipelines across creative, design, art, engineering, and partner teams.

Provides timely, accurate customer support for members, clients, providers, and business partners through phone, in-person, and online channels. Resolves routine and complex issues, processes documentation and claims, supports payment and order inquiries, educates customers, identifies trends, and escalates broader concerns. May support sales representatives, attend benefit or client meetings, and travel overnight occasionally. Requires strong communication, problem-solving, multitasking, software, internet, and customer service skills.

Develops and implements business process and system improvements through research, requirements analysis, process modeling, financial and risk analysis, and business case development. Leads process improvement teams, evaluates business impacts, supports user acceptance testing, reviews technical deliverables, and provides post-implementation support. Serves as a subject matter expert and mentor while facilitating stakeholder communication, change management, training, and solution recommendations.

Software Engineer Interns collaborate with software and test engineers to code, debug, document, develop automated tests, and implement software components. They translate user stories and requirements, support technical design and planning, and participate in testing and implementation within an Agile environment. The 10-week remote program provides practical experience to students pursuing technical degrees, with exposure to enterprise integration, APIs, event streaming, data integration, and generative AI tools.

Drive national sales growth in multifamily and student housing markets by identifying prospects, developing consultative technology solutions, managing the sales funnel, negotiating contracts, forecasting accurately, and closing large agreements. Build relationships with developers, owners, and C-level contacts while collaborating with solutions engineers, attending industry events, meeting clients, and achieving sales quotas. Travel typically comprises 30–40% of the work week.

Drive national sales of connected technology solutions to senior living property owners and managers. Responsibilities include prospecting, developing enterprise relationships, managing the sales funnel, presenting consultative solutions, negotiating contracts, closing large accounts, forecasting, strategic account planning, and attending industry events. The role requires client-facing industry expertise, collaboration with solutions engineering, quota attainment, and 30–40% travel.