Top Tech Jobs & Startup Jobs in Indianapolis, IN

Serves as the technical bridge between customers, Sales, and technology teams. Leads technical discovery, solution architecture, demonstrations, workshops, proofs of concept, and evaluations using HERE data, APIs, mapping, routing, spatial analytics, cloud, AI, and enterprise integration. Partners with Sales to qualify opportunities, reduce technical risk, develop proposals and reusable presales assets, and guide customers toward location-intelligence solutions.

Develop and validate high-fidelity threat detections and asset-identification analytics for industrial control system environments. Analyze threat intelligence, packet captures, host logs, network and device artifacts, and large datasets to identify adversary behaviors. Mentor detection engineers, review and triage detection requests, document analytics processes, and partner with engineering and quality teams to address platform gaps. Support ICS cyber-range activities and contribute to detection testing, tuning, and knowledge-base maintenance.

Provide empathetic customer support to healthcare providers and patients through email, live chat, and phone. Resolve approximately 40 daily operational and technical inquiries, explain Headway’s products and insurance practices, de-escalate challenging situations, and identify customer experience improvements. The role requires weekend availability, remote work from a quiet private workspace, and strong communication, judgment, problem-solving, and goal-oriented performance.

Lead and develop Ellevation’s Product Support team, establishing service standards, SLAs, metrics, workflows, and training. Own and optimize Zendesk, scale self-service, and drive operational improvements. Coordinate bug triage and major incident communications across Support, Customer Success, Product, and Engineering. Use support insights to improve products and processes while coaching a high-performing team through change.

Support clients seeking disability benefits or insurance compensation by conducting interviews, analyzing medical records, drafting persuasive SSA memos, coordinating with representatives, managing caseloads, and collaborating with attorneys on case strategy. The role also involves improving workflows and contributing to startup initiatives with Marketing and Product. It is fully remote with quarterly travel to Los Angeles and occasional offsites.

Lead second-line technology and security risk advisory coverage across critical domains, evaluating risk exposure, control effectiveness, policy alignment, and emerging issues. Partner with engineering and security teams to improve control design and risk outcomes, coordinate remediation across risk and audit functions, communicate risk tradeoffs, and manage and coach technology risk analysts.

Architect and deliver distributed backend systems and infrastructure supporting customer service and KYC compliance workflows. Set technical direction, define roadmaps, lead end-to-end project delivery, mentor engineers, and build reliable high-scale services using Go, gRPC, TypeScript, React, cloud infrastructure, and DevOps tooling. Partner across teams and time zones to improve platform capabilities, workflow efficiency, cost, quality, customer satisfaction, and compliance outcomes.

Leads Webflow’s external communications strategy, including company narratives, media relations, executive voice, thought leadership, crisis communications, and brand reputation. Partners with executives, customers, investors, marketing, product, social, and employer brand teams to amplify launches and company milestones. Manages PR agencies, develops media plans, builds journalist relationships, advises executives, and measures communications impact across earned and owned channels.

Own Webflow’s internal communications program, including company-wide announcements, editorial calendars, recurring communications, and major company events. Write executive messages, talking points, presentations, speeches, and employee communications. Support company and product announcements, organizational change communications, executive preparation, research, and special projects. Improve communications workflows and collaborate cross-functionally with teams including Product, Marketing, Finance, Legal, People, Revenue, and Engineering.

Lead and scale analyst relations strategy to drive analyst engagement and favorable placements. Build relationships with major analyst firms, prepare executive briefings, manage evaluations (e.g., Gartner, Forrester, IDC), turn analyst feedback into actionable messaging/product recommendations, enable sales with analyst insights, and measure program impact.

Lead Teachable’s brand and content function, including brand identity, narrative, creative output, content strategy, events, PR, and earned media. Manage internal leads and creative talent, external agencies, campaigns, and cross-functional partnerships. Set strategic and creative direction, oversee events and communications, establish performance metrics, and align brand initiatives with business goals. The role also requires mentoring leaders and maintaining a consistent brand experience across channels and audiences.

Own creator and business partnerships from prospecting through deal closure, onboarding, retention, and renewal. Source and prioritize a high-value pipeline, negotiate commercial terms, run co-marketing initiatives, represent Teachable at events, and collaborate with Marketing, Product, and Growth. Track partnership performance and convert relationships into measurable acquisition and revenue.

Drive new-logo acquisition for corporate customers (up to $50k ARR) by managing prospects through complex, multi-threaded sales cycles. Hit quota, own territory with SDR partnerships, develop account-based strategies, lead demos, use sales tech stack, forecast accurately, coordinate with partners/VARs, and collaborate across Sales, Sales Engineering, and GTM teams to scale outbound messaging and close deals.