Top Hybrid Jobs

Own product features end-to-end across web app, GraphQL API, and embeddable components. Design schemas and APIs, build backend and frontend, write tests, monitor real-user behavior, and ship weekly. Establish shared component library, design system, and testing patterns. Optimize performance and leverage AI tooling to accelerate engineering and product collaboration.

Design, build, and scale major systems end-to-end. Own performance, reliability, and cost tradeoffs. Collaborate across product, design, and engineering to break down ambiguous problems, ship solutions, and raise team quality using AI-assisted development.

Leads Support Engineers and Technical Customer Success Engineers, overseeing people development, support queue operations, technical implementations, contractor relationships, process documentation, tooling, and AI-powered workflow improvements. Partners with Sales, Customer Success, Product, Engineering, and the AI Center of Excellence to resolve escalations, incorporate client feedback, and deliver consistent technical services. The role requires hands-on scripting, API troubleshooting, ticketing-system management, and direct team leadership.

The Principal Engineer, AI/ML Architecture will define the technical direction for Coupa's AI platform, focusing on model training, evaluation, safety standards, and mentoring a team of ML and data engineers.

Lead strategy, roadmap, and delivery for customer-facing marketplace and digital commerce products. Drive discovery through customer research and analytics, define requirements and success metrics, lead Agile development from concept to launch, and partner with cross-functional teams to increase engagement, adoption, and long-term value.

Own and operate OnRamp's AWS platform, IaC, CI/CD, and deployment tooling; build AI/agent execution infrastructure and observability; drive reliability, incident response, security/compliance, and automation using coding agents and LLM tools.

Provide onsite and remote end-user technical support across the organization, manage device lifecycle and office A/V, onboard employees, document processes, run trainings, and recommend security-minded improvements for cloud-first tools and enterprise systems.

Lead hands-on design and delivery of production-grade AI solutions within a vertical. Architect LLM and agentic systems, cloud and data platforms, run technical deep-dives, advise executives, support pre-sales, and build reusable reference architectures and domain-specific accelerators to scale engagements and practice growth.

Own strategic enterprise client relationships, retention, renewals, upsell, cross-sell, and account expansion for a B2B SaaS portfolio. Develop account plans, understand customer objectives and competitive landscapes, create demand, build value-based business cases, manage MEDDPICC sales processes, and coordinate internal stakeholders. The role requires executive communication, enterprise selling expertise, Salesforce Agentforce 360 proficiency, quota achievement, and 7–10 years of relevant experience. It is hybrid in Boston and requires travel as needed.

The Founding Channel Lead will build and manage a partner program, drive pipeline, and develop partnerships that enhance Tracebit's growth. Responsibilities include designing a partnership strategy, collaborating with sales and marketing, and representing the company at industry events.