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Manages vehicle financing and leasing by developing lender relationships, analyzing customer finances, negotiating loan terms, ensuring regulatory compliance, overseeing finance desk documentation, and coaching sales and finance staff. The role supports smooth vehicle transactions and customer satisfaction while managing multiple interactions in a fast-paced dealership environment.

Supports contractors, distributors, and retailers through phone, email, and counter sales. Generates orders, prepares quotes, processes inbound inquiries, promotes products, gathers market intelligence, and provides post-sale customer support. Partners with outside sales and branch operations teams to expand the customer base, meet sales goals, and deliver excellent service.

Processes vendor and claim invoices, reviews expense reports, prepares travel per diems, maintains vendor and rent records, researches payment issues, manages check voids and reissues, and supports unclaimed property filings. The role also handles vendor and customer inquiries, invoice distribution, data entry, corrections, and other accounts payable projects while maintaining accurate, high-volume records.

Develop and execute email, CRM, and lifecycle marketing campaigns across customer and patient journeys. Build HubSpot workflows, automated nurture sequences, audience segments, and targeted communications. Manage campaign calendars, reporting, lifecycle KPIs, testing, documentation, and performance optimization. Collaborate cross-functionally with marketing, creative, operations, sales, data, and IT teams to improve lead generation, conversion, retention, and reactivation.

Develop and maintain scalable .NET web applications, REST APIs, third-party integrations, and SQL Server databases. Create SSRS and Power BI reports, troubleshoot and enhance existing software, design user interfaces, and use Claude Code and other AI tools to improve development. Collaborate with users and technical teams to gather requirements, participate in code reviews, and mentor peers. The role is primarily remote after onboarding with occasional overnight travel.

Plan, coordinate, execute, and report on multi-channel demand generation programs (email, webinars, social, paid) to drive awareness, engagement, leads, pipeline, and revenue. Manage webinar strategy and logistics, social media channels, campaign assets, segmentation, nurture programs, performance reporting, and cross-functional collaboration to optimize campaign effectiveness.

Creates, edits, organizes, and maintains business, operational, procedural, and training documentation. Partners with subject matter experts to verify content, manages document control and review workflows, supports compliance and audits, maintains templates and standards, and improves document accessibility and accuracy. The role also assists with training staff on documentation practices and manages multiple assignments while meeting deadlines.

Manage plant HR functions including employee relations, recruitment, onboarding, training, performance management, compliance (OSHA, HACCP, GMP), union relations, payroll support, safety and well-being programs, HR data/reporting, and workforce engagement to support plant operations and a safe, high-performance culture.

Executes paid social and digital media campaigns for healthcare and pharmaceutical clients, including campaign trafficking, audience targeting, media operations, and MLR compliance. Tracks AI search visibility through GEO, analyzes social listening data, maintains dashboards, and prepares performance reports. Advises clients on paid media, platform updates, social intelligence, and generative search trends while collaborating with creative, strategy, planning, and account teams.

Onboard and educate B2B customers, host customer calls, identify adoption issues, recommend solutions, and help develop scalable customer success processes. Partner with engineering on tooling and product feedback, create educational content and webinars, and use Pylon internally to improve customer workflows. The role is customer-facing, technical, and based in San Francisco with in-person work.