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Build and maintain revenue infrastructure across Sales, Marketing, Customer Success, Support, and Finance. Develop automated outbound, enrichment, scoring, routing, intent-based campaigns, CRM workflows, customer health detection, Zendesk automations, finance integrations, and AI-powered GTM processes. Connect systems through APIs and automation platforms using Python, JavaScript, and SQL. Partner with business leaders to improve pipeline generation, conversion, speed-to-lead, customer retention, and operational efficiency while contributing to GTM tooling strategy.

Serves as the first point of contact for dealership customers through inbound calls, texts, and emails. Routes inquiries to sales, service, or parts; documents interactions in the CRM; records follow-up notes and next steps; and supports customer communication with light administrative work. The role requires strong communication, organization, multitasking, computer and phone-system skills, reliability, punctuality, and professional teamwork.

Maintains general ledger records, cash and banking transactions, account reconciliations, and month-end and year-end close activities. Performs variance analysis, supports financial reporting, maintains internal control compliance, manages unclaimed property processes, assists audits, and collaborates with accounts payable, accounts receivable, and other finance teams. Contributes to special projects, process improvements, and accounting system enhancements.

Supports strategic communications and public affairs for the Department of the Air Force’s C3BM Division. Responsibilities include managing messaging, drafting press releases and articles, planning ceremonies and official visits, coordinating conference exhibits, executing outreach campaigns, and engaging government, industry, academic, congressional, and international stakeholders. The role also supports strategic program initiatives and event execution at Wright-Patterson AFB.

Own end-to-end robotic integration projects, including site surveys, cell design, robot and PLC programming, safety commissioning, installation, testing, troubleshooting, documentation, and customer handoff. Integrate robots with peripheral equipment, industrial networks, vision systems, MES, and ERP platforms. Provide customer training and post-deployment support while identifying reusable designs, code libraries, and process improvements.

Leads ELPC’s digital content and social media strategy across multiple platforms. Creates short-form videos, graphics, carousels, and multimedia content; translates complex environmental and policy topics into accessible storytelling; manages communities and paid campaigns; monitors trends and social listening; and analyzes performance data to optimize content, engagement, audience growth, reach, conversions, and campaign effectiveness.

Supports dual-credit students, faculty, and school district partners through admissions, advising, academic planning, registration, financial aid, and graduation processes. Coordinates dual-credit programs, maintains compliance with academic and regulatory requirements, assists faculty with rosters and grade reporting, and guides users through college technology systems. The role develops institutional partnerships, presents information to stakeholders, supports student success initiatives, and travels between campuses as needed, including occasional evening and weekend work.

Manages the internal IT support team, including work direction, scheduling, coaching, performance reviews, KPIs, and customer service. Provides enterprise desktop, laptop, mobile device, printer, VOIP, and fax server support; installs, maintains, patches, upgrades, and troubleshoots hardware and software. Maintains IT asset inventories and documentation, coordinates with systems administration on networking, servers, and cloud systems, and participates in occasional after-hours support.

Manages office facilities, building systems, maintenance requests, vendors, contractors, office moves, supplies, amenities, events, and access passes. Supports employee onboarding, IT access, leadership requests, landlord relations, reception, mail services, and workplace safety. Reviews project quotes, coordinates repairs and relocations, and provides administrative support while maintaining professional relationships and handling confidential information.

Own the sales enablement training calendar, coordinate training priorities with sales and go-to-market teams, deliver product and sales training sessions, manage representative capacity, and maintain recurring enablement as product updates are released. Partner with Customer Success enablement, Learning and Development, Marketing, product teams, and sales leadership to turn documentation into practical training while balancing competing stakeholder priorities.